Northern Light Mayo Hospital

Department: Medical Surgical Unit

Position is located: Mayo Hospital

Work Type: Full Time

Hours Per Week: 36

Work Schedule: 8:00 AM to 5:30 PM

Summary:

To provide a safe environment for patients at high risk for falls or who require observation and supervision to prevent harm.

Responsibilities:

• Appropriately uses diversional activities such as playing cards, reading, conversation skills, interpersonal skills and craft like projects to ensure patient safety. • Stays with the patient during their shift and only leaves the patient when the nursing staff has been notified and are able to assume care. • Interacts in an appropriate manner with understanding, patience and tact in dealing with patients, their families and other personnel. • Maintains patient areas that are safe and tidy. Places items for patient use in reach of patient. (telephone, call light, personal items) • Participates in maintaining a safe, calm environment for the patient by providing observation and reporting to the nursing staff. • Provides diversional care and reorientation to patients through companionship which incorporates presenting yourself in a neutral and calm manner without argument, along with an ability to remain flexible with confused patients. • Contributes to patient safety by reducing anxiety, falls, distress and fear often associated with a hospital admission through the provision of physical and emotional support. • Maintains eye contact and direct sight of the patient at all times. • Demonstrates the ability to establish and maintain boundaries. • Demonstrates behaviors that promote Patient Safety there by reducing the cost of hospitalization due to patient injury.

Other Information:

Competencies and Skills

• Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.

• Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation.

• Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level.

• Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.

• Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.

Education

• Required High School Diploma/General Educational Development (GED)

Working Conditions

• Potential exposure to abusive and/or aggressive people.

• Potential exposure to diseases or infections.

• Potential exposure to hazardous materials.

• Lifting, moving and loading 20 to 30 pounds.

• Prolonged periods of standing.

• Prolonged periods of walking.

Position Patient Safety TechnicianLocation Req ID null