Description:

Park Hyatt Doha is looking for a Guest Service Officer (Arabic Speakers Only) . In this highly visible role, you will ensure our guests have an exceptional experience from arrival to departure. Key responsibilities include assisting with the check-in and check-out process, handling account settlements, and communicating hotel services and promotions. Additionally, you will provide guests with information about local attractions and restaurants in Doha, and respond to guest phone calls. Your ability to engage in casual conversation and deliver excellent service will have a direct impact on our guests' overall experience.

Qualifications:

Candidates with a relevant degree or diploma in Hospitality or Tourism management are highly encouraged to apply. Minimum 2 years work experience in hotel operations. Good customer service, communications, interpersonal skills, and fluency in Arabic and English languages are a must.

At Hyatt, we foster an environment that encourages exceptional performance and rewards dedication. Whether you seek career advancement, professional development, or a supportive workplace culture, we offer unparalleled opportunities for growth and fulfillment.

Primary Location: QA-Doha-Doha

Organization: Park Hyatt Doha

Job Level: Full-time

Job: Front Office

Req ID: DOH002346

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.