LATAM Sustainability Service Designer

General Information

Req #

WD00077889

Career area:

Services

Country/Region:

Mexico

State:

Distrito Federal

City:

Mexico D.F.

Date:

Friday, February 7, 2025

Working time:

Full-time

Additional Locations :

• Mexico - Distrito Federal - Mexico D.F.

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) .

Description and Requirements

The LATAM Sustainability Service Designer will work closely with the Lenovo sales team, Project Management Office and personnel as needed, technical support and the customer to ensure a smooth handover from solution phase to project planning, initiation and beyond. This position will develop comprehensive, innovative, and cost-effective solutions within the various value recovery initiatives to enable Lenovo’s customers to achieve their business goals while maximizing the valuation of their retiring assets. In addition, this position will also evaluate customer opportunities as presented in, RFPs/RFQs or engagements, from the Services and Hardware Sales teams and use this information to develop solutions to meet the customer’s IT asset disposition (ITAD)requirements.

This LATAM Sustainability Service Designer will be responsible for developing and communicating creative value recovery service solutions for customers to drive positive value-add, return-on-investments, and lower the total cost of ownership of their assets.

High Level Tasks

• Collaborate with internal teams and Lenovo vendors to analyze customer processes and environments and provide value recovery expertise and overall solution recommendations.

• Translate the requirements into architectures & solutions delivered by Lenovo.

• Creates business case collateral to be leveraged to assist sales to close potential opportunities.

• Educate customers and internal stakeholders on value recovery services. Engage as a subject matter expert and trusted advisor on value recovery solutions.

• Challenge existing processes to ensure delivery of the best solution for the customer.

• Maintain an up to date knowledge and understanding of certifications, technology, tools and toolsets in the industry.

Position Requirements :

• Bachelor's degree required, preferably in Sustainability or Business equivalent.

• Must have experience in project management, product lifecycle management, customer and vendor contracting.

• Experience with electronic product end of life management.

• Experience with process improvements across multiple regions within an organization.

• Vendor management.

• Strong ability to produce, leverage and interpret big data sets and operationalize for decision making.

• Highly articulate and professional in both oral and written communication, as well as presentation, persuasion, and negotiation skills to achieve desired result.

• Must have 7+ years’ experience in solution development, contract creation and negotiation, business development, project management and/or services operations experience.

• Fluent English level

Additional Locations :

• Mexico - Distrito Federal - Mexico D.F.

• Mexico

• Brazil - Distrito Federal

• Mexico - Distrito Federal - Mexico D.F.