Departmental Technician 7 - E9 / ITB / CJIC / IS / eApplications Unit

Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/4660555)

Apply



Departmental Technician 7 - E9 / ITB / CJIC / IS / eApplications Unit

Salary

$21.48 - $29.50 Hourly

Location

Dimondale, MI

Job Type

Permanent Full Time

Job Number

5501-24171-AH

Department

State Police

Opening Date

09/19/2024

Closing Date

9/26/2024 11:59 PM Eastern

Bargaining Unit

UNITED AUTO WORKERS (UAW)

• Description

• Benefits

• Questions

Job Description

This position will be required to perform work duties during second shift.

This position is the point of contact for the eApplication suite of products used by the members of the Michigan State Police. The eApplication suite of products consist of the electronic Automated Incident Capture System (eAICS), electronic Crash Reporting (eCrash), electronic Citation (eCitation), and electronic Daily Activity Report (eDaily). This position performs a full range of technical duties and is responsible for providing technical support to application users through answering system and application questions, addressing problems, and capturing changes requested pertaining to the various applications. This position must use independent judgment in performing many of the job functions. This position assists the project team members in planning, development, and training of these applications as needed. The position tests both specifications and new versions of the program software and provides recommendations for updating and/or maintaining programs based on contact and input from the end users in the field. This position must perform in a bias free manner.

POSITION DESCRIPTION (https://MCSC.state.mi.us/AgencyPDFs/eApps After Hours PD 9.2024.pdf)

The Michigan State Police is committed to fostering a diverse, inclusive workplace that accepts, respects, and values the unique contributions of everyone. We are actively looking for individuals who share our commitment to equity and inclusion, and who reflect the communities we serve. Our members are expected to perform their tasks and duties in a bias-free manner, ensuring all persons are treated with dignity, fairness, and respect. Join us as we help build a Michigan where everyone feels safe and secure.

The Michigan State Police (MSP) is a full-service policing agency with statewide jurisdiction, providing over 60 different services either directly to Michigan residents or in support of other law enforcement agencies. The MSP personnel most visible to the public are the uniform troopers whose primary responsibilities include traffic enforcement, crime prevention and investigation, and community engagement and service.

Required Education and Experience

Education

Education typically acquired through completion of high school

Experience

Departmental Technician 7

One year of experience performing administrative support activities equivalent to the 7-level in state service.

Departmental Technician 8

One year of experience performing administrative support activities equivalent to the 8-level in state service.

OR

One year of experience as a technician or paraprofessional equivalent to the entry level in state service.

Departmental Technician E9

One year of experience as a supervisor of administrative support activities equivalent to the 9-level in state service.

OR

One year of experience performing administrative support activities equivalent to the 9-level in state service.

OR

Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service.

Alternate Education and Experience

Departmental Technician 7

Completion of two years of college (60 semester or 90 term credits) may be substituted for the experience requirement.

Departmental Technician 8

Possession of a Bachelor’s degree may be substituted for the experience requirement.

Departmental Technician E9

Possession of a Bachelor’s degree and one year of job-related experience may be substituted for the experience requirement.

Additional Requirements and Information

This position requires passing a pre-employment screening, including passing a drug screen, criminal history background check, and a fingerprint check by the Michigan State Police.

Please attach a cover letter/memo, resume, and official college transcripts (if applicable) to your application. Unofficial transcripts will not be accepted.

Please note: Applicants will be screened out for failure to attach the required resume, cover letter/memo, and (if applicable) official transcripts to their application.

View the entire job specification at:https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/D/DepartmentalTechnician.pdf

The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.

State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.

More details on benefits for our new hires are below:

Rewarding Work:State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state’s military and veterans; rebuild our state’s infrastructure; or support other state agencies through our fiscal, IT, and HR systems.

Insurance Benefits:The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees’ annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available atwww.mi.gov/employeebenefits.

Retirement Programs:The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state’s contributions fully vest after just 4 years. More information is available athttp://www.mi.gov/orsstatedc.

Vacation and Sick Leave:Eligible full-time employees receive between15 and 35 personal daysand13 sick daysper year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.

Paid Parental Leave:Eligible employees can take12 weeks of paid leaveimmediately after a birth or adoption to allow needed time together at home with a new child.

Paid Holidays:Eligible employees receive 13 or 14 paid holidays each year including New Year’s Eve and Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.

Bonus Programs:Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.

Military Pay Differential:Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.

Tax-Advantaged Programs:In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.

Student Loan Forgiveness:Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans.Information (https://studentaid.gov/manage-loans/forgiveness-cancellation) to help determine if you could qualify is available from the U.S. Department of Education.

Tuition Reduction:Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.

Professional Development:To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.

Alternative and Remote Work Schedules:Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.

Great Lakes and Great Times:Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park—just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan’s affordable cost of living, you can explore all that Michigan has to offer.

Updated: 2/28/24

01

DPTLTCH – Do you possess at least an educational level typically acquired through the completion of high school?

• Yes

• No

  02

  DPTLTCH – Please select your level of experience.

• At least one year of experience performing administrative support activities equivalent to the 7-level in state service OR completion of at least two years of college (60 semester or 90 term credits).

• At least One year of experience performing administrative support activities equivalent to the 8-level in state service. OR One year of experience as a technician or paraprofessional equivalent to the entry level in state service. OR possession of a Bachelor's degree in any major.

• At least One year of experience as a supervisor of administrative support activities equivalent to the 9-level in state service. OR One year of experience performing administrative support activities equivalent to the 9-level in state service. OR Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service. OR possession of a Bachelor's degree in any major and at least one year of job-related experience.

• At least Two years of experience as a supervisor of administrative support activities equivalent to the 9-level in state service. OR Two years of experience performing administrative support activities equivalent to the 9-level in state service. OR Three years of experience as a technician or paraprofessional, including one year of experience equivalent to the experienced level in state service.

  03

  MSPCRIMHST - Please check all that apply.

• Convicted of a felony (provide date, offense, location and disposition below)

• Convicted of a misdemeanor (provide date, offense, location and disposition below)

• Felony criminal charges are pending (please explain below)

• None

  04

  MSPCRIMHST1 - If "Yes," please describe each with the respective date, offense, location, and disposition. If not applicable, please indicate N/A.

  05

  MSPNEP - Please review theAnti-Nepotism Policy (https://public.powerdms.com/MSP1917/documents/1915192) . For this selection, is there a potential to violate the policy?

• Yes

• No

  06

  MSPNEP1 - If you responded yes to potentially violating theAnti-Nepotism Policy (https://public.powerdms.com/MSP1917/documents/1915192) , please provide the name and relationship of the individual. If none, please respond N/A.

  07

  I acknowledge and understand the expectation of this position includes reporting onsite during the initial training period, required meetings, trainings or per the supervisor's order. The remainder of this position is primarily remote outside of these parameters.

• Yes

• No

  08

  I acknowledge and understand that this position requires work hours primarily in the evening.

• Yes

• No

  09

  How many years of help desk experience do you possess?

• None

• Less than 1 year

• 1 - 2 years

• 2 - 3 years

• 3 - 4 years

• More than 4 years

  10

  Please describe your help desk experience. If you do not possess this experience, please indicate N/A.

  11

  How many years of experience do you possess working with Microsoft computer applications, i.e. Excel, Word, PowerPoint, Access?

• None

• Less than 1 year

• 1 - 2 years

• 2 - 3 years

• 3 - 4 years

• More than 4 years

  12

  Please describe your experience with Microsoft Office Products. If you do not possess this experience, please indicate N/A.

  13

  I acknowledge and understand that the selected candidate for this position must be absent of a criminal history within the state of Michigan or any other state.

• Yes

• No

  14

  MSPDOCS - Have you attached all of the following required documents within the attachments section of your application?

• Cover letter/memo

• Resume

• Official Transcript (if applicable)

Failure to attach the required documents to your application will result in your application being screened out.

• Yes

• No

  Required Question

Agency

State of Michigan

Department

State Police

Address

MSPJobs@michigan.gov

7150 Harris Drive

Dimondale, Michigan, 48821

Phone

517-284-3175

Website

https://mspjobs.michigan.gov/civilian-careers

Apply

Please verify your email addressVerify Email