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Live Nation
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Detroit, Michigan
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THIS ROLE WILL DO
Responsible for greeting guests and scanning guest tickets, managing guest access issues, and escalating to a supervisor/manager when appropriate
Operate ticket
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Live Nation
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Detroit, Michigan
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table
Respond to guest inquiries regarding menu, wine list, Music Hall
Inform guests ... , etc.
Anticipate and respond to guest needs
Respond to guest concerns/complaints
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Live Nation
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Detroit, Michigan
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Company policy
Prepare guest checks (on point of sales terminal) and process payment according to
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Live Nation
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Detroit, Michigan
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information about services, location of amenities, accommodations, etc.
· Other tasks as assigned by the Guest Services Manager
· Refer unresolved customer grievances to
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Live Nation
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Detroit, Michigan
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procedures, guest relations, problem solving
Experience in selling to high-end, VIP clients
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Live Nation
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Detroit, Michigan
...
THIS ROLE WILL DO
Responsible for greeting guests and scanning guest tickets, managing guest access issues, and escalating to a supervisor/manager when appropriate
Operate ticket
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Live Nation
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Detroit, Michigan
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attitude
Answer any questions a guest may have
Provide excellent hospitality and customer
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Live Nation
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Detroit, Michigan
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knowledge of high-end restaurant operations, seating procedures, guest relations, problem solving
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Live Nation
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Detroit, Michigan
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, inventory management and any other tasks as they arise
Work with Operations/Guest Services on ADA ... , Guest List, Ticket Sales, Ticket Scanning, etc.)
Assist and support box office staff in any of
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Live Nation
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Detroit, Michigan
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Services team & Venue PM.
• Research best practices and collaborate with the Artist Services team ... and sharing information with the Artist
Services Team, tracking historic data on Tours
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