Job Information
Ser Metro-Detroit Driver (Bilingual-Spanish/English) in Detroit, Michigan
*JOB TITLE: *Driver
DIVISION: *Adult Services *
*DEPARTMENT: *FREC (Ford Resource Engagement Centers, 2826 Bagley & 15491 Maddelein St. Detroit)
*LOCATION: *9301 Michigan Avenue
*REPORTS TO: *Program Manager
*FLSA STATUS: *Non-Exempt/Hourly
CLASSIFICATION: *Full-Time *Regular
*APPROVED DATE: *7/28/2023
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*JOB SUMMARY: *The Driver for the FREC team will transport customers and food in a 15-passenger van. The driver will be responsible for transporting participants (to and from school, jobs, appointments, etc.) and food products while adhering to a predetermined schedule. This position requires an individual who will interact courteously and effectively with customers, staff, and partners under varying circumstances.
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ESSENTIAL DUTIES & RESPONSIBILITIES:
- Drives a transportation vehicle over assigned routes in accordance with an established time schedule.
- Transports participants and food to various locations.
- Loads and unloads boxes of food and delivers them securely to designated stops.
- Supports staff in the delivery of services to the community.
- Performs daily safety pre-trip checks, tires, brakes, windshield wipers, lights, oil, fuel, and water to ensure everything is in working order.
- Maintains the transportation vehicle in a clean and orderly condition and inspects and reports mechanical defects of malfunctions or maintenance issues to Facilities/Procurement Manager.
- Reports participant incidents to the supervisor immediately.
- Supports a safe work environment by performing duties in accordance with acceptable work procedures.
- Maintains driver logs, trip sheets, and fuel logs.
- Uses a personal computer to input information and maintain on various automated reporting systems as needed.
- Performs other related duties as assigned.
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*SUPERVISORY RESPONSIBILITIES: *NONE
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JOB QUALIFICATIONS:
- Minimum two (2) years of work related experience including driving experience.
- Must possess (3) years of customer service experience.
- Ability to interact with the community and in a positive and productive manner.
- Perform appropriately in situations requiring tact and diplomacy.
- Establish and maintain cooperative working relationships.
- Mental ability to handle pressures related to dealing with multiple individuals from diverse backgrounds and varying levels of need.
- Excellent written and verbal communication skills; able to understand and carry out verbal and written directions.
- Bilingual language skills in English/Spanish required.
- Experience with Microsoft Office applications (Word, Excel, PowerPoint, and Access).
- Ability to adhere to time constraints and schedules.
- Ability to read and comprehend a map and general familiarity with surrounding areas.
- Drives vehicle in a safe manner and wears a safety belt when operating a vehicle at all times.
- Knowledge of safe driving practices and techniques.
- Knowledge of traffic regulations.
- Must be 18 years of age and provide a valid State of Michigan Chauffeurs License, must meet local or state standards for driver record check.
- Must have access to reliable transportation.
- Must complete a background check including a drug screen.
Evening and/or weekend hours may be occasionally required.
*PHYSICAL REQUIREMENTS: *The physical requirements indicated below are examples of the physical