*JOB TITLE: *Career Coach (Reentry Probation and Parole Participants)

DIVISION: *Adult Services *

DEPARTMENT: *Detroit At Work Career Center *(Reentry Services)

*LOCATION: *Northwest Activities Center

*REPORTS TO: *Lead Career Coach (Reentry Services) 

*FLSA STATUS: *Non-Exempt/Hourly

CLASSIFICATION: *Full-Time, Regular *

*APPROVED DATE: *3/3/2021

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*JOB SUMMARY: *Assesses Michigan Department of Corrections parolees and probationers under supervision through five probation offices and one parole office to determine eligibility into the Detroit at Work Justice Involved Residents Program. Provides job readiness training, vocational training referrals, and placement assistance into subsidized and unsubsidized employment.

ESSENTIAL DUTIES & RESPONSIBILITIES:

1. Interviews jobseeker to assess service needs 
2. Jointly with the jobseeker, develops an Individual Employment Plan (IEP) that identifies jobseeker interests, goals, needs, and placement strategy. 

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``` 3. Jointly with the jobseeker, develops a Discharge Plan that identifies next steps post-release.

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``` 4. Assesses jobseeker's career and job readiness and recommends strategies to enhance their marketability including referrals to training and/or workshops.  5. Identifies problem areas and service gaps and assures implementation of Career Plan; identifies and prepares reports to supervisor on areas identified as barriers to services for jobseekers and prepares a plan of action. Refers jobseekers who are not job ready back partners for additional barrier removal services and/or academic reinforcement.  6. Ensures jobseekers are connected with available job placement services, including recruitment events. Refers jobseekers to the Reentry Employment Specialist/Navigator job match, placement, and retention support. 

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``` 7. Actively screens caseload to refer candidates to Temporary Work Experiences (TWE), a form of subsidized employment designed to bridge those with little to no work experience with increased skill development in a work setting.

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``` 8. Actively participates in all job search and placement events (fairs) and activities as assigned promoting teamwork, professionalism, courtesy, and jobseeker satisfaction. 9. Cross-trains with the Lawton DAW Career Services team in order to support program outcomes. 10. Performs visits to other DAW locations, jobseekers' places of residence, training providers' and employers' sites, as necessary.  11. Participates in ongoing professional development and maintains current knowledge of best practices in workforce development.  12. Manages a comprehensive caseload of no more than fifty (50) intensive jobseekers, ensures accurate documentation of case records in all appropriate databases (Wayne County CMS, LaunchPad, OSMIS).  13. Provides follow-up services after job placement at intervals of once a month through the end of the program year for each assigned participant to ensure retention. Documents efforts and outcomes in participant CMS profile and case file.  14. Works closely with referral partners (for barrier removal) and Navigator (for job retention) and other staff to ensure successful outcomes for jobseekers.  15. Makes recommendations to management on changes to policy and procedures.  16. Maintain case reporting in MIS systems and jobseeker's files.  17. Performs other related duties as assigned by SERCO leadership. 

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*SUPERVISORY RESPONSIBILITIES: *None

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JOB