Refugee Services Contract Manager

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Refugee Services Contract Manager

Salary

$51,750.40 - $78,624.00 Annually

Location

Des Moines - 50309 - Polk County, IA

Job Type

Full-time

Job Number

25-02484

Agency

400 Health and Human Services - Community Access Eligibility

Division

Health and Human Services - Community Access Eligibility

Opening Date

03/06/2025

Closing Date

3/16/2025 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

Julie McCauley - julie.mccauley@hhs.iowa.gov

• Description

• Benefits

• Questions

Job Description

The Iowa Department of Health and Human Services, Division of Community Access and Eligibility is seeking applicants for a Program Planner 2 position for the Iowa Bureau of Refugee Services (BRS).

The Iowa Bureau of Refugee Services (BRS) is a federally funded office charged with supporting the resettlement of refugees in Iowa. BRS works with a network of resettlement agencies (RA) across Iowa who do the bulk of the direct resettlement work with refugees while BRS has statewide staff dedicated to strategies in health, wellness, housing, employment, capacity building and community engagement of refugees to propel them toward a successful life in Iowa. This position is responsible for assisting with all aspects of the competitive selection process, including RFP/A development as well as serving as primary contract manager for assigned contracts including contract execution and claims processing for assigned contracts. The PP2 assists in the development of budgets/expenditures and program funding applications.

Responsibilities:

The Refugee Services Contract Manager will:

• Provide contract management of assigned contracts in support of the administration of BRS programs and priorities.

• Assure the assigned contracts with the Iowa Department of Health and Human Services are compliant in all aspects to consistently provide reliable services to Iowans.

• Review and approve contractor operational procedures, implementation plans, communications, and other required documentation to ensure contractual compliance.

• Conduct and facilitate formal contractor oversight/operations meetings and develop communication and tracking tools.

• Determine contractor compliance with contractual requirements to assure contract deliverables and performance measures are being met in alignment with the division's strategic plan. When failure to comply, initiate corrective action plans or termination in collaboration with the Division Director or designee.

• Provide reports and recommendations to bureau chief and program managers that detail services to be accomplished through contracts, routes the contracts to all necessary individuals to review for accuracy, send the contracts to contractors with information and documentation necessary to report expenses.

• Provides leadership in completing assigned budgets and expenditure portions of annual funding applications consistent with federal requirements and HHS Bureau of Finance requirements.

• Responsible for the tracking, budget forecasting and approval of contract payments for assigned contracts. Creates and maintains claim support documentation, including a complex financial workbook for each assigned contract. Monitors program unspent funds and provide recommendations to leadership on how to maintain compliance with federal funds. Lead development of vendor contracts and leads contract negotiations to assure State needs are effectively represented. Contract negotiations require significant understanding of programmatic, budgetary, and federal/state requirements.

• Participate in the procurement process for HHS including but not limited to requests for information (RFI) and request for proposals (RFP) as needed

  Benefits

Working for the State of Iowa comes with its perks. In addition to a competitive salary, you'll enjoy a comprehensive benefits package designed to support your well-being and professional growth:

• Health, Dental, and Vision Coverage:Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage!

• Paid Time Off:Take time to recharge with paid time off, including vacation (96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year).

• Retirement Plans:Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month).

• Flexible Spending Accounts:Take advantage of flexible spending accounts for medical and dependent care expenses.

• Insurance Coverage:Benefit from life insurance and free long-term disability insurance for added peace of mind.

• Employee Assistance Program:Access resources and support through our Employee Assistance Program for personal and professional challenges.

• Employee Discount Programs:Enjoy discounts on a variety of goods and services through our employee discount programs.

For additional information on benefits click here .

Click here to see how we compare with other employers or offers by using our Total Compensation Calculator.

Background Checks

Applicants will be required to complete a background check to be considered for this position.

The State of Iowa is an EEO/AA Employer

HHS values those with “lived experience” and encourages adults who were fostered as youth, foster parents, and/or parents who were in the DHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired – Relay Iowa 1-800-735-2942 TDD).

Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify .

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1) Six years of full-time work experience in the administration or operation/execution (i.e., providing consultation and/or technical assistance to stakeholders, research and analysis, or enforcement of program guidelines/policies/procedures) of a program (i.e., the provision of a service or an administrative oversight/enforcement responsibility).

2) All of the following (a and b):

a. A total of four years of education and full-time experience (as described in number one), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience; and

b. A total of two years of graduate-level education and full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university course work in any field equals one year of full-time experience.

3) Current, continuous experience in the state executive branch that includes eighteen months of full-time work as a Program Planner 1.

For additional information, please click on thislink to view the job description (https://das.iowa.gov/sites/default/files/hr/documents/class_and_pay/JobClassDescriptions/ProgramPlanner2-04022.pdf) .

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

• Yes - I understand and agree.

• No

  02

  PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

• No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

• Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

  03

  How many years do you have of full-time work experience in administration or operation/execution (i.e., providing consultation and/or technical assistance to stakeholders, research and analysis, or enforcement of program guidelines/policies/procedures) of a program (i.e., the provision of a service or an administrative oversight/enforcement responsibility).

• No experience

• Less than six years' in the specified areas

• Six years' or more in the specified areas

  04

  Are you a current permanent state Iowa employee with experience in the state executive branch that includes experience equal to eighteen months of full time work as a Program Planner 1?

• Yes

• No

  05

  Do you have ALL of the following: A.) A total of four years of post high school/college education and full-time experience in the administration or operation/execution (i.e., providing consultation and/or technical assistance to stakeholders, research and analysis, or enforcement of program guidelines/policies/procedures) of a program (i.e., the provision of a service or an administrative oversight/enforcement responsibility).)? Thirty semester hours of accredited college or university course work in any field equals one year of full-time experience; AND B.) A total of two years of GRADUATE-level education and full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university course work in any field equals one year of full-time experience. The experience used for A and B must be separate and unique. The same experience CANNOT be counted for A and B.

• Yes

• No

  Required Question

Employer

State of Iowa

Website

hhs.iowa.gov

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