SUMMARY OF POSITION

Mainstream Living provides services designed to enhance opportunities, create success and fulfill dreams. The purpose of the ATL position is to provide services and supports in community residential settings to persons with intellectual disabilities and brain injuries. This position is a professional position which provides assistance and support to Team Leader through a combination of direct support services to members, assisting with oversight of Direct Support Professional (DSP) and completion of administrative tasks. All personnel are expected to promote a safe and welcoming environment that inspires hope and supports members with their individual goals and aspirations.

QUALIFICATIONS AND SKILLS

Education : High School Diploma or Equivalency/HiSet/GED

Experience : Human Service Experience is strongly preferred.

Driving : This position requires possession of valid Driver’s License, legal driving privileges and

ability in the State of Iowa and qualification with Mainstream Living’s underwriter as an insurable driver.

Computer : Basic data entry skills required. Familiarity with WORD, Google Docs, Excel is preferred.

Post hire : Must demonstrate competencies to complete internal training, including training to

pass medication.

General : All employees must work diligently to incorporate the spirit and intent of the agency mission,

vision and values. This includes respectful communication to all others at all times. Employees must

be able to establish a rapport and develop positive relationships with others while conducting self in

line with the Agency Code of Ethics. Employees must also demonstrate consistent professional

Conduct and establish and maintain appropriate boundaries with others; take accountability for own work while demonstrating a willingness to accept responsibility and offer constructive recommendations; demonstrate dependability and flexibility when shift times or duties of the day change; apply common sense to carry out instructions furnished in written or oral form; and ensure that the best interest of the members are a top priority at all times.

The Assistant Team Leader position requires good attention to detail and superior organizational skills. Excellent communication and interpersonal skills are required, with ability to listen effectively, respond appropriately, and maintain mutual comfort level while relating to diversity. Must have the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Have the ability to interpret a variety of instructions, furnished in written, oral, diagram, or schedule form.

The Assistant Team Leader is a leadership position. This individual must be a stable, mature, professional person capable of working in stressful situations. Must possess good judgment in crisis situations and demonstrate the same. The Assistant Team Leader must be flexible, and able to collaborate with the team to develop strategies and systems that resolve problems. This person must be able to objectively examine situations and determine appropriate courses of action.

The Assistant Team Leader must both serve as a role model for members and DSP staff; and act as a role model for the company by maintaining positive and professional relationships with members, guardians, staff, case managers and other stakeholders regarding direct service and specific needs of the member.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This position is considered an essential health care worker position and in the event of an emergency may be required to work one-on-one with members to ensure their safety.

General Administrative Duties :

• Participate in interviewing, welcoming, onboarding and initial training of new employees as assigned. Assist in ongoing training relevant to program or member-specific needs.

• Primary responsibility for completion of staff work schedule, ensuring that all shifts are covered.

• Proactively train fill-in or PRN staff so that a back up list can be developed.

• Work with the existing staff team to brainstorm coverage, shift switches or tweaking shift hours to help with absence coverage and reduce overtime.

• Communicate difficulties with schedule and/or shift coverage to the supervisor for assistance, with as much notice as possible.

• Communicate information regarding status changes, transfer requests, terminations, or leaves to TL and appropriate personnel. Complete and submit Personnel Action forms.

• Work collaboratively with Human Resources and Team Leader to address open hours.

• Approve DSP timecards, monitoring for accuracy, overtime reduction and as outlined by policy. Communicate with peers to confirm accuracy of time worked by DSP at sites on other caseloads.

• Monitor DSP performance when on site. Provide feedback when necessary and communicate observations and issues to the Team Leader.

• Employ systems to monitor member personal budgets and expenses as outlined by policy; complete banking reconciliation and provide receipts as required. Monitor onsite money count systems for accuracy and completion.

• Code, approve and submit employee expense reimbursements and agency vehicle mileage.

• Monitor sites for safety and maintenance needs. Receive and complete maintenance requests and monitor and communicate delays or issues.

• Complete site visits as assigned.

• Ensure routine checks, emergency drills, lift reviews etc. are completed and submitted.

• Monitor vehicle cleanliness, supplies and incidents. Schedule 6 mos and nonroutine maintenance checks.

• Collect/document outcomes and other data as needed.

• Assist with oversight of DSP staff and assume primary responsibility for the Team Leader caseload in the absence of the Team Leader.

• Complete member paperwork in a thorough and timely fashion including but not limited to Section 8, camps, food stamps, activities, etc.

• Provide backup assistance if TL is absent.

• Other duties as assigned.

  Member and Direct Service Related :

  Maintain weekly balance of direct care shifts as instructed by supervisor. Direct care assignments may fluctuate depending on open shifts and need, but to the degree possible the ATL direct hours should be on their own caseload. When completing direct care duties, ATL will complete duties as outlined on the DSP Job Description providing exemplary services and acting as a role model to DSP workers by:

• Monitoring safety and cleanliness of member living environments; communicating needs or concerns to TL or Maintenance.

• Monitoring the medical, medication and nutritional needs of members and reporting suggestions or concerns to TL

• Assist in the implementation and monitoring of members’ service plan into daily routine by providing direct support, supervision and encouragement according to thei r established supports and individualized goals.

• Assist in assessing member skills/needs and interests. Communicate observations and suggestions to TL, and the members’ interdisciplinary team as needed.

• Assist in the development, implementation and documentation of member specific training activities as assigned.

• Communicate effectively and professionally with guardians, stakeholders and others.

• Assist in the implementation and monitoring of member behavioral support plans.

• Assist with member education, forums and meetings.

  Adherence to Policies and Procedures :

  All employees will adhere to agency policies and procedures including but not limited to:

• Personnel Policies and Policy manuals.

• Attend and work shifts as scheduled. Adhere to agency Attendance Policies for time off, on-call and attendance to training/staff meetings.

• Follow medication and medical policy and procedures to include: administration, record keeping, identification of medication, purpose, therapeutic intent and adverse reactions, and self-administration of medication.

• Follow documentation procedures to include accurate, honest and timely completion.

• Follow health and safety practices per agency policies including participation in emergency procedures, drills, proper infection control, accident/injury prevention, etc.

• Follow vehicle policies for safe operation of agency vehicles and safe transport of members/others if in driving position.

• Keep supervisor informed of critical and non-routine events. Communication is constructive, effective, and timely.

  WORK ENVIRONMENT

  The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made upon request to enable employees with a disability to perform the essential functions .

  Physical Demands: While performing this job, employees must be able to meet the physical demands required to complete essential functions of this position and meet member needs in their home environment. Employees will be required to lift 15-25 pounds on a frequent basis. Depending on member needs and in some work locations, employees may be required to assist with ambulation, lifting and transferring of members, generally with the use of adaptive equipment such as gait belts, walkers, wheelchairs, mechanical lifts, etc. Thus, there may be times the employee must lift up to 50lbs and rarely up to 100lbs if working in sites with members requiring ambulation assistance.

  OSHA CLASSIFICATION

  This position is considered a Classification I in regard to jobs in which required tasks routinely involve a potential for mucous membrane or skin contact with blood, body fluids, tissues or potential spills or splashes. Additionally, there is possible exposure to cleaning chemicals. Use of appropriate measures is required for every health care provider.