APS Policy Unit Supervisor - Hybrid - Denver

Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4864212)

Apply



APS Policy Unit Supervisor - Hybrid - Denver

Salary

$89,520.00 - $105,000.00 Annually

Location

Denver Metro, CO

Job Type

Full Time

Job Number

IHA 06404 03/10/2025

Department

Colorado Department of Human Services

Division

OAADS - Aging and Adult Services

Opening Date

03/11/2025

Closing Date

3/23/2025 11:59 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

Primary Physical Work Address

1575 Sherman St. Denver, CO

FLSA Status

Exempt; position is not eligible for overtime compensation.

Department Contact Information

joel.drahos@state.co.us

Salary Note

Although the full salary range for this position is provided, appointments are typically made at or near the range minimum.

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

• Description

• Benefits

• Questions

Department Information

This position is open to current Colorado residents only.

Most State of Colorado employees are eligible for a great benefit package! Please see the Supplemental Information section below for details! (https://dhr.colorado.gov/state-employees/state-of-colorado-employee-benefits)

Adult Protective Services Unit

The Adult Protective Services Unit administers the Adult Protective Services program and the CAPS Check Unit (CCU). The APS program provides supervisory oversight of 64 County Departments in the administration of APS. This includes oversight of budgets, policy development, regulations, training for APS county caseworkers, technical assistance, and quality assurance. The CCU provides pre-employment background screening of the Colorado APS Data System (CAPS), pursuant to statutory requirements.

Description of Job

This is currently a hybrid position, requiring two days per week in office (currently Wednesdays and Thursdays) and the ability to report in office based on business need. The office location is 1575 Sherman St., Denver, CO.

The Office of Adult, Aging and Disability Services, Aging & Adult Services welcomes your interest in the Adult Protective Services Unit Policy Supervisor position. This position is the supervisor of the policy team for the Adult Protective Services (APS) program and will be the direct supervisor for four Social Services Specialist FTE within the APS policy team. The APS policy unit will: 1) oversee the development of training and written instructional materials developed for county APS staff, other professional agencies, and community groups; 2) provide technical assistance and consultation to county staff; 3) monitor program requirements compliance; 4) recommend and write, legislative, rule, policy, and other types of changes and provide analysis of same; and 5) participate on external task forces, committees, or work groups.

Additionally, as the APS Policy Unit Supervisor you can expect to:

• Provide direct supervision of policy unit staff, including coaching, performance management, assigning work, ensuring deadlines and goals are met, and supporting staff in the management of their work. This may include supervision of contract or intern staff as designated/applicable

• Recommend policy and best practice for the APS program to be implemented by county departments statewide

• Prepare reports, guidance, and recommendations for Program and Office leadership

• Participation in Legislative initiatives and rulemaking processes

• Provide and oversee provision of direction to the county departments related to performance and program compliance

• Identification of new promising and best practices in the APS program

• Provide and participate in development/oversight of training for county department APS staff, in conjunction with the APS training specialist’s guidance

• Oversee and support the unit’s partnership with the Administrative Review Division in monitoring county program compliance with APS statutory and regulatory requirements as it relates to targeted program requirements

• Provide technical assistance and consultation on complex issues related to adult protection

• Develop and maintain processes for effective and efficient management of Policy unit responsibilities; set strategic direction in line with leadership and program goals, vision, and values

• establish and uphold standards for customer service and quality response to county personnel and develop tools to measure effectiveness

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Special Qualifications:

• At least two years must be experience in Adult Protective Services (in Colorado or other locations), two years of APS experience

• At least two years must be experience in leadership positions, such as unit work leader, supervisor, and/or

managerial position, 2 years of leadership experiences may be concurrent/within the same role

Minimum qualifications:

Experience Only:

Eight (8) years of relevant experience in an occupation related to the work assigned to this position

OR

Education and Experience:

A combination of related education and/or relevant experience in an occupation related to the work assigned equal to eight (8) years.

Substitutions:

Additional appropriate experience will substitute for the degree requirement on a year-for-year basis.

Additional appropriate education will substitute for the required experience on a year-for-year basis.

Preferred qualifications:

• Over 2 years of supervisory/management experience

• Over 2 years of experience working in the Colorado APS system

• Significant understanding of the needs of at-risk and/or aging adults

• Experience leading teams through program/process design and implementation and/or change management initiatives

• Experience developing and interpreting rules and regulations and/or policy guidance, especially in government-regulated services

• Excellent customer service and stakeholder engagement skills with demonstrated successes in supporting collaborative initiatives involving multiple stakeholder types

• Experience overseeing monitoring and/or quality assurance activities, especially for government-funded services

• Excellent communication skills (verbal and written), including strong skills in public speaking and facilitation

• Experience developing and/or delivering training curriculum, virtually and in person

• Excellent time management skills and attention to detail

• High emotional intelligence and strong interpersonal skills; ability to adapt to diverse needs of team members while supporting consistent business operations

• Proven experience building and managing teams and creating successful work environments

• Proven ability to provide strategic direction and ensure an effective work structure to maximize productivity and achieve goals

Conditions of Employment

The successful candidate in this position must be willing and available to submit to the following conditions:

• ALL CDHS employees (non-direct contact):

CBI name check, ICON Colorado court database, Medicare fraud database, Reference checks, Professional

License verification (licensure requirements), and drug screen (commercial Driver’s license)

• Must possess a valid, unrestricted US drivers license

• Position must be able to travel in and out of state

• Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application and provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination will disqualify the applicant from future State employment with CDHS.

  Appeal Rights:

  If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

  An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

  For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov ; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

o.gov under Rules.

Supplemental Information

How to Apply (https://cdhs.colorado.gov/information-for-job-applicants#how-to-apply)

Need help with your application? Click here.

The Assessment Process (https://cdhs.colorado.gov/information-for-job-applicants#assessment-process)

For additional recruiting questions, please contact joel.drahos@state.co.us

About Us:

If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (https://www.colorado.gov/cdhs) (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer:

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans

• Medical and dental health plans

• Employer supplemented Health Savings Account

• Paid life insurance

• Short- and long-term disability coverage

• 11 paid holidays per year plus vacation and sick leave

• BenefitHub state employee discount program

• Employee Wellness program (https://coloradostateofhealth.com/)

• Excellent work-life programs, such as flexible schedules, training and more

• Remote work arrangements for eligible positions

  *Some positions may qualify for the Public Service Loan Forgiveness Program. For more

  information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs .

  Our Values:

  We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans .

  Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

  We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

  Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

  We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

  Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

  We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.

  ADA Accommodations: CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADA Coordinator, Nancy Schmelzer, at cdhs_ada@state.co.us or call 1-800-929-0791.

  THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER (https://cdhs.colorado.gov/information-for-job-applicants#eoe)

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

The bottom of this job announcement provides links to additional information on how to apply, the assessment process, toll free applicant technical support, and about how the State of Colorado is an equal opportunity employer. Please acknowledge below that you have read the information provided in these links.

• This information is available to me and I have read this information.

• I am unable to access the links with this information on the job posting. (If you select this option, please contact the recruiter, whose information is listed on this announcement, so that they can send this information directly to you.)

  02

  Your legal name is used in the hiring process for background checks. Did you use your full legal name in your application? If not, please update your information before submitting your application.

• Yes

• No

  03

  If you are a current or former State of Colorado employee, please list your employee number (starts with 997…). Failure to provide this requested information may render your application incomplete, and you may no longer be considered for the position.

  04

  If you are a former or current state employee, please identify what state agency you work(ed) with and how many years of relevant state service you have related to the position you are applying for. (Ensure this is listed on your application under work experience).

  05

  Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position.

  06

  As applicable, please describe how your professional experience and background meets each of the Preferred Qualifications listed on this job posting. *Please Note: Applicants are not required to possess the preferred qualifications; but preference will be given to candidates based on how many of the preferred qualifications they demonstrate via this application. Responses should contain enough information and specific examples to demonstrate that you meet the preferred qualifications you have described

  07

  Please provide two examples of situations in which you were successful in stakeholder engagement and facilitating effective communication between interested, affected, or relevant parties and note the specific position and time period during which those examples took place.

  08

  Please describe what you believe to be 3 important characteristics of great leadership and why you believe they are important to this role in particular

  09

  I acknowledge that this position is a hybrid work position that requires two assigned, in-office days per week. The office location for this position is 1575 Sherman Street, Denver, CO.

• Yes

• No

  10

  In an effort to support your needs for compensation, please list your starting salary expectations. PLEASE NOTE: "Negotiable" or responses with no range given may affect your status in the selection process.

  Required Question

Employer

State of Colorado

Address

See the full announcement by clicking

the "Printer" icon located above the job title

Location varies by announcement, Colorado, --

Website

https://careers.colorado.gov/

Apply

Please verify your email addressVerify Email