Description

Ring is seeking an insightful and analytical Business Intelligence Engineer with strong business and technical skills to join our growing Ring Subscription and Services BI Organization. In this role, you will work with various executive, product management, engineering, finance, logistics, sales, and marketing teams. Your work will support our mission of making neighborhoods safer, be highly visible to leadership, and drive key strategic company goals.

Key job responsibilities

Enable decision-making by conducting analyses from multiple sources to present research in a digestible and actionable format.

• Analyze large data sets using a variety of query and visualization tools.

• Provide technical expertise in integrating and analyzing critical data.

• Anticipate, identify, structure, and solve critical problems.

• Design and develop key performance metrics and indicators using standardized and custom reports.

• Perform ad hoc analysis to quickly solve time sensitive operational issues and business cases.

• Provide mentorship and coaching for embedded analysts and other business teams.

• Clearly communicate any potential discrepancies and/or reporting downtime, including specific root cause, steps to resolution, and resolution date to a large end-user base.

• Work with subject matter experts to document and translate business requirements into technical requirements.

• Manage multiple projects and proactively communicates issues, priorities, and objectives.

A day in the life

You will work independently with cross functional stakeholders and develop executive dashboards, run ad hoc analysis focussing on growth, and build a data quality framework. Additionally, you will be instrumental in the creation of a reliable and scalable infrastructure for ongoing reporting and analytics. You will be structuring ambiguous problems and designing analytics across various disciplines, resulting in actionable recommendations ranging from strategic planning, product strategy/launches, and engineering improvements to marketing campaign optimization, customer servicing trending, and research.

About the team

The RSS BI Team is focussed on providing end to end data solutions for Ring subscriptions and product teams. Our goal is to provide data driven solutions that would eventually help our subscription and product teams to roll out best in class services for our customers

We are Ring. We believe distance shouldn’t separate us from what we care about. That’s why we are on a mission to keep people close to what’s important. As a company, we’re focused on helping our customers connect with the places, people, and things that matter most to them. Here, you’ll will be part of a fast-paced team that is passionate about delivering innovative solutions to complex problems.

Basic Qualifications

• 10+ years of professional or military experience

• 5+ years of SQL experience

• Experience programming to extract, transform and clean large (multi-TB) data sets

• Experience with theory and practice of design of experiments and statistical analysis of results

• Experience with AWS technologies

• Experience in scripting for automation (e.g. Python) and advanced SQL skills.

• Experience with theory and practice of information retrieval, data science, machine learning and data mining

Preferred Qualifications

• Experience working directly with business stakeholders to translate between data and business needs

• Experience managing, analyzing and communicating results to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $117,300/year in our lowest geographic market up to $202,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.