Create and plan programming tailored to client requests and Agency needs. Supervise programs, staff, participants and volunteers on a daily basis in all programs offered in Winter Park Programs: alpine and Nordic skiing, snowboarding, snowshoeing, horse riding, rock climbing, whitewater rafting, kayaking, backpacking, fishing, camping, NSCD Moves obstacle course, mountain and road cycling, and more. Implement, monitor, and enforce safety standards established by NSCD policies and procedures. Set example by consistently following safety procedures and utilizing appropriate safety equipment. Supervise and oversee program operations including coordinating equipment, vehicles/transportation, facility and activity schedules, scheduling instructors for daily and long-term assignments, and providing direct instruction as needed. Support and oversee training and development for staff, interns, and volunteers. Proactively work with the Customer Service team and the Director of Operations to support the Operations team in providing excellent and responsive program delivery, including, but not limited to, oversight and input on program lesson availability, participant appropriateness evaluation for program participation, ensuring proper equipment for specific participant needs, and other daily support as needed. Keep and monitor daily/current records including but not limited to program accounting administration, program attendance tracking, employee timesheets, scheduling, employee performance management, documentation with partner agencies, etc. Monitor program budgets and control and approve expenditures in keeping with the approved budget. Ensure accuracy of customer service database as relates to staffing, rosters and assigning PA's, etc., and timely customer correspondence. Assess participants for appropriate activities, adapted equipment and provide instruction in various activities. Document and evaluate program benefits as well as participant, staff and intern performance. Oversee the permitting process and off-site facility arrangements for programs. In partnership with the Equipment and Facilities department, coordinate necessary adaptive equipment and schedule transportation needs for programs. Assist in the development and promotion of recreation programs. Attend clinics and continuing education classes specific to programs. Attend all required NSCD training sessions and meet standards to pass training. Create and maintain a friendly, congenial, and helpful attitude while effectively dealing with guests and other employees.

Supervision

Effectively supervise and manage direct reports and provide, by example and leadership, motivation and direction to employees of the organization. Carry out supervisory responsibilities in accordance with the organization's policies and applicable state and federal employment laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; recognizing and rewarding employees; corrective disciplinary procedures and practices under direction of the Director of Finance/Human Resources, addressing complaints and resolving problems. Conduct annual employee performance reviews in a timely and effective manner. Evaluate performance of employees for compliance with established policies and objectives of the organization and contributions in attaining objectives. Set the tone of the department to ensure morale, teamwork, and that the positive employment culture of the organization is maintained. Regularly schedule leadership/management, department, and staff 1:1 meetings to provide leadership, development, and a forum for communication to ensure coordination and collaboration in meeting organization and individual Professional Performance Adhere to all Personnel Policies and Procedures for the Agency. Maintain professional standards of performance, demeanor, and appearance at all times; act as a role model both at and away from the Agency. Maintain a creative, team-building approach to job performance and seek to bring a constructive, problem-solving orientation to all tasks. Perform all tasks and responsibilities with attention to detail and in a complete and timely manner, comply with agency policies and standards and conform to the scheduling requirements of the job and program. Maintain an awareness of the Agency's mission and work to promote the positive individual and social change goals it embodies. Exercise discretion and professional judgment at all times keeping with the responsibilities carried personally and by the Agency for the care and welfare of the clients. Act with honesty and integrity in all aspects of Agency business. Actively strive to upgrade professional skills through engaging in appropriate professional training and experience. Actively strive to create and maintain a culturally sensitive environment through communication and interaction that demonstrates respect for diversity. Other duties may be assigned Qualifications Bachelor's degree in special education, physical education, recreational therapy, physical therapy, occupational therapy or related field required. Certified Therapeutic Recreation Specialist (CTRS) credential and able to supervise interns a plus. Two years supervisory experience required. Two years of experience in the field of adapted sports required. Current First Aid and CPR required within one month of hire. Advanced ability in outdoor sports appropriate to NSCD required. Certification in outdoor sport appropriate to the NSCD; attainable within first year of employment and determined in cooperation with the Recreational Program Director and Agency need such as: PSIA Instructor, ACA Instructor, AMGA/IFMGA, Swift Water Rescue, BAICP, BLM River Guide/Trip Leader, CPRP, ACCT.