Description

We are in the process of expanding our team with an Office Assistant role based in Northwest Arkansas. The role revolves around managing the day-to-day operations of the office, serving as the first point of contact for clients, and ensuring a smooth customer journey.

Responsibilities:

• Serve as the initial contact point for visitors, delivering a welcoming experience and directing them to the correct contacts or meeting rooms.

• Handle incoming calls with detail orientation, accurately routing them to the relevant person or department and taking clear messages when required.

• Manage schedules, confirm appointments, and maintain accurate calendars for internal teams and external visitors.

• Efficiently process customer interactions, addressing basic inquiries from clients and vendors via phone, email, or in-person.

• Take charge of mail handling, including receiving, sorting, and distributing incoming mail and packages promptly and preparing outgoing mail.

• Assist in maintaining inventory by ordering office supplies as needed.

• Conduct light administrative duties such as data entry, filing, and scanning documents.

• Ensure a detail-oriented appearance of reception area and common spaces by keeping them neat and organized.

• Utilize various computer programs and CRM to maintain accurate customer records and process customer credit applications.

• Monitor customer accounts and take appropriate action, including billing functions and inquiries.

Requirements • Proficiency in Accounting Software Systems is necessary.

• Familiarity with ADP - Financial Services is required.

• Experience with Banner Ads is a plus.

• Proficient in Computer Programs usage.

• Must have knowledge of CRM.

• Familiarity with About Time is beneficial.

• Ability to provide answers to queries effectively.

• Experience in Answering Inbound Calls is crucial.

• Must be able to perform Billing Functions.

• Ability to carry out Clerical Duties efficiently. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .