Description

Would you like to assist the WWPS Global Migration Business at Amazon Web Services (AWS), providing internal operational support to thousands of enterprise customers' aimed at accelerating their journey to the cloud and migrate to AWS at scale? Are you passionate about improving processes, driving effectiveness and efficiency to help internal teams provide value to our customers to significantly differentiate business outcomes through successfully moving to AWS at scale?

You will have the opportunity to work closely with migration specialists, sales operations and solution architects. You will be part of the Global Migration Success team and will organize the onboarding of public sector migration customers', deliver operational solutions that monitor and report migration progress. You will collaborate with Customer Success Managers on their migration and modernization activities to ensure consistency with AWS guidelines; and to proactivly assess adoption risks, anticipate bottlenecks and escalate as needed.

At AWS, we value critical thinking, self-motivation and the ability to deal with ambiguity. You should bring a cool head, operational background, be detail oriented, have excellent problem solving abilities and be an exemplary communicator. We love people who innovate, use data to make decisions and can express themselves thoughtfully. We want you to be passionate about delivering a great customer experience and love contributing to a team goal.

Travel expectations: 10%

Key job responsibilities

• Build and continously improve the presales to migration assessment/readiness internal interlock mechanism at scale to help customers successfully migrate their business to AWS

• Analyze data and build trends/reports; manage key performance indicators (KPIs), regularly reporting on them and associated corrective actions and insights

• Review best practices used by our Commercial Sector team members; develop documentation and coordinate mechansims across teams to help accelerate customer migrations

• Provide training and support to Customer Success Managers with migration tracking tools and analysis

• Drive continuous improvement in the methodologies through collaborative and proactive activities across the global migration teams

• Work with Business Development team to identify customers' already migrating to AWS and build a follow up mechanism to provide value to the customers'

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• 4+ years of developing, negotiating and executing business agreements experience

• 6+ years of professional or military experience

• Bachelor's degree

• Experience developing strategies that influence leadership decisions at the organizational level

• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• Experience interpreting data and making business recommendations

• Experience identifying, negotiating, and executing complex legal agreements

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.