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Our client is currently seeking a Level 2 Desktop Technician to provide technical support onsite in Denver, CO. The ideal candidate must have a valid driver’s license and reliable transportation.

Duties and Responsibilities:

• Provide exceptional customer service interfacing with high-profile client executives onsite

• Familiar with various operating systems (e.g. Windows OS, OSX)

• Manage triage, troubleshooting, and resolution to client scope on IT equipment

• Document efforts, issues, and resolutions, and close cases / tickets daily

• Insight into POS, PC, Printers, Thin Clients, Client, Servers, Network switch equipment

• Complete all assigned projects and tasks

Skills and Qualifications:

• Minimum 1 to 2+ years of IT support work experience

• Familiarity with various operating systems (e.g. Windows OS, OSX, Linux / Unix)

• A+ Certification

• OEM Certifications (Dell / Lenovo Etc)

• Apple / Mac Experience

• Experience imaging from Network and USB

• Laptop / Desktop / Printer hardware and software support experience

• ServiceNow experience a plus

• Excellent time management and reporting skills

$24.00 - $26.00 per hour

Full COVID-19 vaccination may be required.

We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e X cell ™ Supports Equal Employment Opportunity* e X cell ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com .

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CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.