Job Summary:

WHAT THIS ROLE WILL DO

• Greet Premium Seat guests; scan tickets, issue seat credentials, and usher guests to their box/seat.

Upsell VIP boxes, reserved seats, and other premium items during events at the Fillmore Auditorium.

• Serve as a resource of information for VIP clients regarding their experience within the venue.

• Give proper recognition to season and series patrons, Live Nation Executives and VIP clients to instill appreciation for their membership and patronage.

• Coordinate operations on night of shows with Operations Manager, servers and security.

• Build strong relationships with VIP clients and have the ability to anticipate their needs.

• Give constant observation of VIP Boxes, VIP Club, and reserved seats to ensure guests are receiving highly personal service at all times.

• Maintain articulate vocabulary with the ability to adapt and socialize with current audience.

• Maintain exemplary and professional grooming standards.

WHAT THIS PERSON WILL BRING

Required:

• High School Diploma or equivalent.

• Working knowledge of high-end restaurant operations, seating procedures, guest relations, problem solving.

• Experience in selling to high-end, VIP clients.

• Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills.

• Ability to diffuse possibly volatile situations with tact and diplomacy.

• Must have a flexible schedule.

J ob Expectations: • Applicants MUST be able to work major holidays and weekend (Friday/Saturday/Sunday) events throughout the year. This includes Halloween, Thanksgiving, and New Year's Eve.

• Shifts schedules vary; shifts will be in the evening on event days only.

• Position requires extended periods of prolonged standing, walking, and climbing stairs.

• Must be able to lift or move up to 25 lbs using proper lifting techniques

Pay - $20/hr

The expected compensation for this position is:

$18.29 USD Hourly

** Pay is based on a number of factors including market location, qualifications, skills, and experience.