About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

As a Lumen Field Sales Associate, you will be responsible for cold calling and prospecting, both on the phone and face-to-face, in a high activity sales model. You will manage and develop sales funnel and proactively monitor sales activity against assigned quota. You will provide exceptional customer service to all customers, both internal and external.

Location

• This is a field marketing role that requires you to live in the Denver, CO area. 

• This is a Field Sales role, and most of your time will be spent out in the field.

• This is NOT a 100% Work from Home role. Any tasks or duties that need to be performed other than Field assignments, can be done from home, and that is the extent of the Work from Home possibilities for this job.

• Hours can vary and schedules are flexible. Schedules can include weekends, evenings, and holidays. 

The Main Responsibilities

• Activate the sales strategy for the market area

• Responsible for cold calling and prospecting, both on the phone and face-to-face, in a high activity sales model

• Daily/weekly business reporting and accurate documentation of sales activity are required.

• Acquire and integrate industry knowledge related to general trends, emerging technologies, & competitors

• Use a consultative sales approach to understand customer's business needs, issues, strategies, and priorities to deliver a value-adding business solution

• Manage and develop sales funnel and proactively monitor sales activity against assigned quota

• Become an expert in the competitive environment and be able to communicate regarding competitive offerings while effectively positioning Lumen as the best technology choice for assigned prospects/customers

• Provide exceptional customer service to all customers, both internal and external. Complete daily activity logs, sales reports, etc.

• Consult with customers to gather information and make recommendations for their communication and entertainment needs

• Manage mileage and expense reports within allocated budget

• Develop proficiency in assigned product sub-set into your assigned Multi-tenant unit (MTU) buildings

• Become proficient in systems, use cases, and product offers for sales quoting and ordering

• Consult, multi-task, and problem solve with the customers which includes handling customer concerns

• Maintain and improve speed, accuracy, and quality results by adhering to standards and guidelines

• Participate in community and industry-related events to further develop the opportunities to procure new business

What We Look For in a Candidate

• Bachelor's degree (preferred but not required) or equivalent education with typically 1+ years' sales experience

• Possess excellent communication skills and can develop and deliver meaningful and concise presentations

• Able to execute with a high level of ethics and integrity in a challenging and ever-changing environment

• Self-motivated and highly disciplined

• Have the positive attitude, energy and determination required to translate daily customer interactions into new sales

• Possess a strong knowledge to overcome customer objections

• Ability to analyze, comprehend, and translate numbers and reporting into actionable plans to meet or exceed monthly sales quota

• Valid driver's license and satisfactory driving record required

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

$40200 - $53590 in these states: CO

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Requisition #: 334001

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary Range

Salary Min :

40200

Salary Max :

53590

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Application Deadline

08/01/2024