Benefits Specialist Team Lead

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Benefits Specialist Team Lead

Salary

$74,880.00 - $91,188.00 Annually

Location

Denver, CO

Job Type

Full Time

Job Number

IHA 06776 06/28/2024

Department

Colorado Department of Human Services

Division

Admin Solutions

Opening Date

06/28/2024

Closing Date

7/7/2024 11:59 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

Primary Physical Work Address

3648 W. Princeton Ave. Denver, CO 80236

FLSA Status

Exempt; position is not eligible for overtime compensation.

Department Contact Information

erin.hayes@state.co.us

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

• Description

• Benefits

• Questions

Department Information

This position is open to current Colorado residents only.

Most State of Colorado employees are eligible for a great benefit package! Please see the Supplemental Information section below for details! (https://dhr.colorado.gov/state-employees/state-of-colorado-employee-benefits)

Work Unit:

Human Resources

The Human Resources (HR) unit exists to provide decentralized human resource services to the applicants, managers, and employees who work for the Colorado Department of Human Services (CDHS). Consultation services include: benefit administration; compensation consultation; employee relations; labor relations; exam development; HR policy development; job analysis; job evaluation and classification; organizational development; New Employee Orientation; performance management plans (PMP); interpretation of CDHS HR policy, state personnel rules, state and federal employment laws; progressive discipline; records management; recruitment; responding to grievances, appeals, charges of discrimination; reorganization issues; retention; selection and selection appeals; workers compensation; settlement advice; strategic planning and overall HR guidance to CDHS managers, supervisors and employees.

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CDHSCareers

Description of Job

This position is currently hybrid.

This position is required to report in-office, twice a week, at the Denver location, which is3648 W Princeton Cir, Denver, CO 80236.

Please note: These working arrangements are subject to change.

What you will be doing:

This position is responsible for overseeing, supporting, and if needed, conducting the day-to-day duties of worker’s compensation and benefits for CDHS. As the secondary point of contact for workers’ compensation and benefits, this position provides consultation and guidance on benefits, ADA, and workers’ compensation to all customers throughout the organization including employees to all levels of management..

This position ensures that HR strategies align with unique and sometimes competing organizational objectives, strategies, initiatives, and culture. Additionally, the position will ensure the Department’s benefit, ADA and workers compensation practices are implemented equitably and sustainably and remains in alignment with applicable laws, guidelines, policies, and best practices.

This position develops procedures for administering workers’ compensation and benefits and coordinates with other work units as necessary. Oversees administration of workers’ compensation and benefits and related leave entitlement programs in partnership with the Department of Personnel and Administration (DPA), other Human Resources staff, and ADA, and works with managers in assigned units to ensure compliance.

Acts as a liaison to DPA, the state’s Third-Party Administrator, Payroll, PERA, legal and other vendors/partners for workers’ compensation and benefits related information and programs. Ensures confidentiality of all information.

This position assigns tasks & priorities, monitors progress and workflows, conducts training sessions and assists leadership with creating standard operating procedures and best business practices. The work lead provides input into supervisory decisions made at higher levels, including signing leave requests and approving work hours.

Duties:

• Workers Compensation, Benefits and ADA Administration

• Work Lead

• Process Improvement

• Professional Development

• Other Duties as Assigned

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

This position will be paid bi-weekly.

M inimum Qualifications:

Experience Only:

Seven (7) years of professional experience in benefits administration, including a combination of health insurance benefits, family medical leave, short term disability, workers compensation, and/or ADA.

OR

Education and Experience:

A combination of t hree (3) years of professional experience in benefits administration, including a combination of health insurance benefits, family medical leave, short term disability, workers compensation, and/or ADA AND a Bachelor's degree in Business Administration, Business Management, Human Resource Management, or a closely related field.

Additional appropriate education will substitute for the required experience on a year-for-year basis. (e.g. Masters in Business Administration)

Preferred Qualifications:

• Ability to take initiative and drive results in a diplomatic, confident manner

• Demonstrated leadership and interpersonal skills that promote collaboration, inclusivity, and diversity, and demonstrate humility and respect for the contributions of subordinates and peers

• Exceptional verbal and written communication skills

• A participative mindset to drive decision making and the ability to influence and build relationships across a wide and diverse spectrum of stakeholders

• Exemplary critical thinking/problem solving, innovation and conflict resolution abilities

• Inquisitive thought process to embrace and effectively implement opportunities for process improvement

• Excellent organizational skills, including the ability to set and track goals and timetables to achieve maximum productivity

• Adaptability in a constantly changing environment and ability to handle multiple competing demands, and demonstrate a practical approach, resilience, drive and optimism

• Strong customer service skills.

• Team oriented and a sense of urgency for execution

Conditions of Employment

• The successful candidate in this position will be willing to submit to and able to successfully pass a criminal background check (including reference checks).

• The successful candidate hired in this position will be required to travel to attend meetings, work events, training, and conferences, etc. primarily throughout the Front Range.

• Former State employees who were disciplinarily terminated or resigned in lieu of termination must (1) disclose that information on the application (2) provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position, (3) provide the employee number from the applicant’s prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.

  Appeal Rights:

  If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

  An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email (dpa_state.personnelboard@state.co.us), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

  For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov ; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Supplemental Information

How to Apply (https://cdhs.colorado.gov/information-for-job-applicants#how-to-apply)

The Assessment Process

For additional recruiting questions, please contact erin.hayes@state.co (Jessica.stroman@state.col) .us .

About Us:

If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (https://www.colorado.gov/cdhs) (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer:

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans

• Medical and dental health plans

• Employer supplemented Health Savings Account

• Paid life insurance

• Short- and long-term disability coverage

• 11 paid holidays per year plus vacation and sick leave

• BenefitHub state employee discount program

• Employee Wellness program MotivateMe

• Excellent work-life programs, such as flexible schedules, training and more

• Remote work arrangements for eligible positions

  *Some positions may qualify for the Public Service Loan Forgiveness Program. For more

  information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs .

  Our Values:

  We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans .

  Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

  We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

  Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

  We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

  Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

  We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.

  ADAA Accommodations: CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Nancy Schmelzer, at cdhs_ada@state.co.us or call 1-800-929-0791.

  THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER

  Toll Free Applicant Technical Support (https://cdhs.colorado.gov/information-for-job-applicants#technical-support)

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

Describe your experience as a work lead or supervisor.

02

Describe a time when you discovered a critical or process problem and the steps you took to correct it.

03

Imagine yourself in the following situation as a work lead: Your employee is great with people and works well with everyone they encounter, however, they cannot meet deadlines and it is negatively affecting customer service. Describe the approach you would take to address this situation.

04

Please list any certifications that relate to this position, i.e. SHRM, CBP, etc.

05

What is the largest work force that you have supported?

• 500 or less

• 500-1000

• 1000+

  06

  If you are a current or former State of Colorado employee, please list your employee number (starts with 997...). Failure to provide this requested information may render your application incomplete, and you may no longer be considered for the position.

  07

  Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position.

  08

  The bottom of this job announcement provides links to additional information on how to apply, the assessment process, toll free applicant technical support, and about how the State of Colorado is an equal opportunity employer. Please acknowledge below that you have read the information provided in these links.

• This information is available to me and I have read this information.

• I am unable to access the links with this information on the job posting. (If you select this option, please reach out to the recruiter listed on this job posting so this information can be sent directly to you).

  09

  Your legal name is used in the hiring process for background checks. Did you use your full legal name in your application? If not, please update your information before submitting your application

• Yes

• No

  10

  Were you referred by a CDHS employee? If so, what is their name?

  Required Question

Agency

State of Colorado

Address

See the full announcement by clicking

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Website

https://careers.colorado.gov/

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