Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00045034 You may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career Section

JOB OBJECTIVE: Perform routine customer service work for the Eisenhower Birthplace State Historic Site at the Texas Historical Commission (THC). Work involves greeting visitors, assisting with museum store operations, assisting with site rentals, working with volunteers, helping with on-site educational programming and special events, assisting with general office operations, preparing the site for visitation (daily custodial and housekeeping of public areas), and historic housekeeping. Work under moderate supervision, with limited latitude for the use of initiative and independent judgment. ESSENTIAL DUTIES: Provide quality customer services for visitors, volunteers, community service workers, Friends of Eisenhower Birthplace members, and the general public; Provide information via telephone and email; provide quality customer service in a courteous, efficient, and positive manner; continually inform and promote the sites and Texas Historical Commissions mission and programs. Collect admission fees; conduct cash and credit card transactions; sell gift shop merchandise and collect facility use fees; generate revenue reports; operate software programs, including QuickBooks, Microsoft Word, and Microsoft Excel; assist with ancillary product sales and inventory. Complete minor maintenance duties, including daily and routine cleaning of interpretive and office areas and restroom facilities, and assist with site vehicle cleaning and refueling. Open and close the sites facilities as required. Introduce patrons (individuals and groups of all ages, including K-12 school groups) to the site, emphasizing the history and legacy of Dwight Eisenhower, North Texas, and Denison. Lead or facilitate interpretive tours tailored to suit the ages and needs of visitors. Welcome visitors to the site, familiarize them with the sites history, architecture, exhibits, and area attractions, and respond intelligently and succinctly to their questions. Assist with conducting and promoting regularly scheduled and unique public and private events on- and off-site, including assisting with hands-on education outreach events and programs. Assist with Friends of Eisenhower Birthplace, events and meetings. Adhere to an established work schedule with regular attendance. Follow all THC safety guidelines/procedures and ethics requirements. NON-ESSENTIAL DUTIES: Perform other duties as assigned. Qualifications: (The application must specifically state how each of the following qualifications are met): Graduation from a standard senior high school or equivalent; Work experience as a customer service representative, museum or historic site tour guide, and/or working in education outreach; Work experience in general clerical, cash handling, sales, inventory and reporting; Valid drivers license, acceptable driving record, and ability to drive a state vehicle; and Required to travel up to 5% of the work period. PREFER: Experience with various software packages such as Microsoft and QuickBooks. Willingness to perform custodial and minor maintenance duties on-site in all weather. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of office practices and administrative procedures; Effective verbal and written communication, human relations, and organizational skills; Skill in providing customer service excellence to both internal and external customers; Skill in operating a personal computer with word processing, database, and spreadsheet software; Skill in the use of custodial materials and chemicals and the operation of custodial equipment; Ability to follow established security and safety guidelines and procedures for staff a d visitors; Ability to collect fees, handle cash and credit card transactions accurately, and account for revenues collected using QuickBooks; Ability to work in a setting requiring self-motivation/cooperative decision-making and to work effectively with diverse groups of people; Ability to work effectively under pressure and meet strict deadlines while maintaining extreme attention to detail; Ability to multi-task in a fast-paced environment; Ability to adapt successfully and quickly to change and deliver quality results in a timely manner; Ability to plan, organize, and work independently, as well as within a team environment; Ability to exercise sound judgment and discretion; and Ability to maintain the highest level of confidentiality. REGISTRATION, CERTIFICATION, OR LICENSURE:Must have or obtain a valid Drivers License and Defensive Driving Course to be able to operate state vehicles. ENVIRONMENT/PHYSICAL CONDITIONS: The workplace setting is a historic site, in an office and in outdoor settings where there is exposure to high temperatures, weather, dust, insects, and pollution. This employee typically works irregular hours other than 8:00 a.m. to 5:00 p.m., with days off other than Saturdays, Sundays, or holidays. Weekend availability (Saturday and Sunday) is required. This position may involve walking, standing, pulling and pushing, kneeling, stooping, and bending, safely lifting and carrying items weighing up to 30 pounds, and climbing one steep flight of stairs on a regular basis. Work includes walking on uneven pathways and unpaved surfaces. MILITARY EMPLOYMENT PREFERENCE: All CAPPS Recruit job postings extend priority of service to veterans, a surviving spouse, orphan of a veteran who was killed while on active duty, spouse of a member of the US Armed Forces/Texas National Guard serving on active duty, or spouse of a veteran with a disability if the spouse is the primary income for the household. To receive Military Employment preference, a copy of the DD 214, NA Form 13038, VA Summary Benefits Letter, or a DD Form 1300 with an applicable marriage license or birth certificate must be provided before an interview can be extended. REMARKS (Application procedures, Special requirements): State of Texas application must be submitted through the CAPPS website. Only applicants interviewed will be notified of their selection or non-selection. Resumes will NOT be accepted in place of a completed application. The Texas Historical Commission is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (gender, sexual orientation, and pregnancy), national origin, disability, age, military status, genetic information, or protected activity in recruitment, selection, appointment, training, promotion, retention, or any other personnel action or deny any benefits or participation in programs or activities which it sponsors. As part of the employment process, THC will conduct a driving and criminal background check. Unsatisfactory information relevant to the position may disqualify the applicant from employment. Disability access for testing and interview accommodations can be provided upon reasonable notice by contacting Human Resources at 512-305-6729. THC participates in E-Verify and will provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Additional Military Crosswalk information can be a