Description

We are offering a permanent employment opportunity for a Bilingual Spanish Customer Service Representative in Delray Beach, Florida. The role requires handling customer inquiries, maintaining accurate records, and taking the necessary action for account monitoring.

Responsibilities:

• Manage inbound calls with efficiency and politeness

• Carry out outbound calls while maintaining a pleasant voice and demeanor

• Initiate electronic communication through email and fax

• Handle received documents, both electronic and shipped

• File customer accounts meticulously

• Schedule follow-ups for accounts and ensure timely execution

• Take the necessary follow-up actions for resolving issues

• Maintain strict adherence to company processes and procedures

• Showcase excellent multi-tasking and time management skills

• Utilize 'Call Center Customer Service', 'Word', and 'Excel' skills effectively.

Requirements • Proficiency in both Spanish and English languages is required

• Must have experience in a Call Center Customer Service role

• Ability to effectively communicate, both orally and in written form, with customers

• Proficiency with Word and Excel is necessary

• Must possess strong problem-solving abilities

• Ability to handle high-stress situations with professionalism

• Excellent interpersonal skills are necessary

• Must be able to multitask and manage time efficiently

• Understanding of customer service principles and practices is required TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .