NeuroRestorative, a part of the Sevita family, provides rehabilitation services for people of all ages with brain, spinal cord and medically complex injuries, illnesses and other challenges. In a variety of locations and community-based settings, we offer a range of programs, including vocational and therapy programs, day treatments, and specialized services for infants, children, adolescents, Military Service Members and Veterans.

OUR MISSION AND PERFORMANCE EXPECTATIONS

At Sevita, we believe that everyone deserves to live well. For more than 50 years, our team members have provided home and community-based health care for adults, children, and their families across the United States. Our extraordinary team offers innovative, quality services and support that lead to growth and new opportunities for the people we serve and for our employees.

SUMMARY

Manages the operations within a market within state(s). Provides direction, leadership and supervision of professional and other staff at the program site to carry out operations and ensure quality services to individual served. Ensures compliance with applicable state and federal standards.

ESSENTIAL JOB FUNCTIONS

To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below:

• Manages the operations within an assigned market or service line. Provides direction, leadership and supervision of professional and other staff at the program site to carry out operations and ensure quality services to individuals served.

• Responsible for financial performance of the area business unit, reviews financial statements, oversees purchasing, assures billing compliance and documentation efficiencies.

• Implements area core growth strategy in partnership with the Business Development to increase census, maximize utilization and occupancy percentages, and assists with new start development as appropriate.

• Maintains and fosters relations with case managers and referral agents; participates in building relationships on behalf of individuals served.

• Implements area strategies to maintain and foster relations with individual served, families and guardians; and implements satisfaction enhancement plans as appropriate

• Oversees area quality enhancement and implementation plan, coordinating Sevita standards, licensing requirements and individuals served, and reviews area incident reporting.

• Implements area incident management protocol; ensures timely incident reporting and implementation of corrective action; and assists with area investigations.

• Oversees development and implementation of area health and safety programs for consumers and employees; and supervises area nurses as applicable.

• Maintains area compliance with Sevita and regulatory standards for clean, neat, safe living and working environments; and assures pleasant, age-appropriate, well-decorated home-like residential living environments; and directs area maintenance.

• Provides leadership including direct supervision of Program Directors or other staff; works with regional support team; implements Sevita employee practices; oversees area safety and workers’ compensation implementation; approves area involuntary terminations and reviews written warnings; and assists with employee orientation and training programs.

• Maintains compliance for area services and supports; oversees area implementation of Sevita compliance plan; and assists with correction orders and over-sees implementation of compliance plans.

• Performs other related duties and activities as required.

SUPERVISORY RESPONSIBILITIES

Directs and supervises Program Directors, DONs, Administrators, Clinical Supervisors and assigned staff including performance evaluations, scheduling, orientation, and training. Makes decisions on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves employee problems within position responsibilities.

Minimum Knowledge and Skills required by the Job

The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job:

Education and Experience:

• Bachelor's degree and three to six years of related experience with significant management experience in the human services industry

• Master’s degree in Human Services, other education and experience as required by state

Certificates, Licenses, and Registrations:

• Licensure as required by state

Strongly Preferred:

• ALS/ALF or other Administrator license

• Clinical background (LPN/LVN, RN)

Other Skills and Abilities:

• N/A

Other Requirements:

• Travel as needed

Physical Requirements:

• Medium Work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

AMERICANS WITH DISABILITIES ACT STATEMENT

External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodations to be determined on a case by case basis.

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.

We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.

Sevita is committed to providing equal opportunities to all employees and applicants for employment. We are committed to creating an inclusive and diverse workplace that values and respects the unique talents, experiences, and perspectives of our employees and the people we serve. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, pregnancy, gender identity or any other characteristic protected by law.