Description We are in the process of hiring an Administrative Assistant for our team in the Telecom Services industry in Deerfield Beach, Florida, 33442, United States. This role offers a contract to hire employment opportunity and involves a wide range of administrative tasks that support our team's operations and customer engagement.

Key responsibilities:

• Handle inbound and outbound calls, providing exceptional customer service.

• Perform data entry tasks and maintain accurate customer records.

• Utilize Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) to create and manage documents, spreadsheets, presentations, and emails.

• Conduct document scanning and ensure all scanned documents are legible, properly archived, and cataloged.

• Create and format spreadsheets in Excel, following specific directions and utilizing basic formulas.

• Format documents in Word according to organizational standards.

• Schedule appointments and manage professional calendars.

• Carry out email correspondence, ensuring timely and effective communication.

• Test and verify the functionality of various systems and processes.

• Administer tests and follow directions for test administration. Requirements • Proficiency in Microsoft Office Suite including Microsoft Word, Excel, PowerPoint, and Outlook

• Experience in handling inbound and outbound calls

• Strong customer service skills and ability to interact professionally with clients

• Data entry skills with high attention to detail and accuracy

• Excellent email correspondence skills, with an ability to communicate clearly and effectively

• Ability to schedule appointments and manage calendars

• Experience in scanning and organizing digital documents

• Prior experience in the Telecom Services industry is a plus

• Ability to multitask and prioritize tasks in a fast-paced environment

• Strong problem-solving skills and ability to make decisions under pressure

• High level of discretion and judgment in handling confidential information

• Excellent organizational and time management skills

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .