We are hiring for a HYBRID Logistics Coordinator! Please see below for more information and apply if applicable!

Responsibilities

• Serve as first point of contact for the customers when processing orders and requests

• Processes customer complaints, returns, and invoices in a timely manner

• Responds to customer requests for product information and samples

• Manages customer portals and does everything from recovering PO’s to re-entering invoice data into the customer portal system.

• Collaborate with various internal teams such as Supply Chain and Sales to manage situations impacting the customer

• Assess and escalate any urgent issues to sales and management as appropriate

• Obtain required approvals to issue customer credits as needed

• Tracks shipments for customers and provides assistance in expediting

• Manages consignment process for approved customers, questioning any discrepancies in inventory

Essential Skills

• HS Diploma or GED

• Verbal and written communication skills

• Attention to detail

• MS Excel proficiency

• Ability to accurately document and record customer/client information

Work Environment

Monday - Friday 8:00am - 4:30pm

Hybrid schedule is: 3 days in Decatur office and 2 days remote (NEED to live nearby)

Pay and Benefits

The pay range for this position is $20.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Decatur,IL.

Application Deadline

This position is anticipated to close on Mar 19, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.