Description

Essential Functions:

• Lead the teams and manage the sales, operations, brand, and customer experience of all existing and new store locations through the direct supervision of District Directors and their respective teams

• Embrace and model the way with the agency Mission, Vision, and Values

• Foster positive and effective relationships throughout the agency

• Be a collaborative partner across all departments to ensure a financially sound business and healthy team culture

• Lead recruitment efforts in partnership with the Human Resources and Talent Acquisition Team for management and hourly team members

• Hire, develop and retain the best talent for leadership roles; identify skills needed to support growth and development

• Ensure all agency policies and procedures are followed

• Lead and assist in the annual budgeting and planning for all retail stores

• Work closely with store operations to develop and implement all continuous quality improvement activities on current and new processes and procedures

• Ensure best practices are consistently executed across all district and store locations

• Direct, plan, and support new locations and grand openings

• Assist District Directors in achieving Donated Goods Retail and agency wide goals

• Other duties as assigned

Job Requirements and Qualifications:

• High School Diploma required; bachelor’s degree preferred

• Five (5+) plus years' experience in multi-unit supervision of high-volume locations required; general management of ten (10+) plus years

• Excellent motivational and diplomatic skills

• Proven ability to deliver exceptional results

• Excellent written, oral and presentation communication skills.

• Strong ability to lead teams in managing and embracing change in a fluid environment

• Demonstrated ability to hold direct and indirect reports accountable and demonstrate a high degree of proficiency and comfort with conflict resolution

• Ability to perform as a corporate leader and/or department leader

• Ability to manage all aspects of a 80+ million-dollar retail operation

• Experience in immediate and long-range strategic planning, goal setting, and implementation

• Knowledge of and experience with financial budgeting and analysis

• Must have and maintain a valid Georgia issued driver's license while maintaining a good driving record and meeting the standard of the agency insurance carriers

• Maintain dependable transportation and communication devices

• Proficiency with software including MS Office Suite

• Work flexible hours, including nights and weekends

• Willing to travel

Working Environment Conditions/Requirements:

• Most duties are performed in the field with travel to all Goodwill of North Georgia, Inc. locations required

• The ability to push, pull and lift 30 lbs., bend, reach and grasp with or without accommodations.

• Must be able to stand and/or walk for extended periods of time, bend, reach and grasp, tolerate environmental issues such as dust, heat and cold, as well as meet all physical requirements to perform the duties

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)