If good is just never good enough for you, Ford Quality shares your passion for striving for perfection. We’re responsible for driving the continuous improvement efforts that enable Ford to deliver the highest quality products and services. Help us drive operational excellence through such innovative, proprietary initiatives as our Global Product Development System, Quality Operating System and New Model Launch. Work cross-functionally and closely with integrated teams in Manufacturing, Product Development, Purchasing, Marketing, Sales and Service.

In this position…

ICE and Thermal Systems Powertrain Systems Engineering (IPTSE) has created a new High Time in Service (HTIS) Quality Team to address Quality issues that typically manifest later in product life, from 12 “Months in Service” (MIS) through to 10 years / 150,000 miles and beyond. These issues are more design/physics related versus the typical 3 MIS supplier and manufacturing defect issues.

Team members will be expected to identify high priority HTIS quality issues via warranty data analysis and projections, discussions with fleets and dealerships and other indicators of “out of warranty” high failure rate issues that negatively impact customer loyalty.

Key tasks will include leading projects addressing this high priority issues working closely with other engineers, Technical Specialists (TS's) and management using Ford's structured problem-solving tools and 8D and Design for Six Sigma (DFSS) Processes, developing root causes and corrective actions and ensuring migration of newly gained knowledge to all applications and updating of corporate memory documents.

What you'll do...

• Lead/support High Time in Service Quality Projects using Design for Six Sigma / 8D processes on aggressive timelines to support IPTSE’s warranty spend and failure rate reduction targets.

• Responsibilities include evaluation of high warranty spend/failure rate subsystems and engine/vehicle applications with a focus on issues that contribute to > 12 MIS warranty and/or are design/physics related versus supplier quality/manufacturing defect related.

• Projects will be expected to rapidly work through the Define, Characterize, Optimize and Verify phases of the DFSS process including root cause identification and verification, implementation of interim and permanent correction actions, migration to other applications and prevent recurrence.

• Project leaders/supporters will be expected to present frequently to senior management project status and results, interface regularly with quality, powerpack and core engineers and TS’s and maintain required project documentation including 1-pagers, DFSS documentation, 8D reports, management summary documents, etc.

• Strong focus on warranty data/trend analysis, part return analysis and physical understanding of engine/powertrain systems and subsystems as key tools to identification root cause and interim and permanent corrective actions.

• Help develop relationships with dealerships, fleets and other internal/external partners as key sources of information to quickly identify and resolve HTIS quality issues.

• Ability to design, execute or coordinate analytical and physical testing from component bench level to full powertrain/vehicle testing to identify root cause, replicate quality issues and validate fixes.

• Identify and document lessons learned for knowledge preservation.

• Lead/attend team meetings.

You'll have...

• Bachelor’s degree in engineering

• 2+ plus years of experience leading projects or 2+ Internships.

Even better, you may have...

• 3+ years of experience with internal combustion engines or after-treatment systems in one or more of the following areas: Design, Test, Controls, Calibration.

• 6-Sigma green belt desired , black belt and Design for Six Sigma experience a plus.

• Familiarity/experience with Ford’s Strategic Problem-Solving tools including key root cause identification tools.

• Familiarity/experience with Ford’s Failure Mode Avoidance and Robustness and Reliability processes (Noise Factor Assessments, DFMEA, DVP&R's, etc.)

• Familiarity with Ford’s quality tools including GSAR, MWATS, QED, etc.

• Knowledge of key engine/powertrain subsystems including base engine, cooling, airpath, fuel, after-treatment, etc.

• Strong project management, problem solving and organization skills.

• Excellent teamwork and communication skills

• Self-starter with the ability to manage multiple work streams simultaneously.

• Enjoys taking on new challenges, embraces learning and discovery.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, and prescription drug coverage

• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more

• Vehicle discount program for employees and family members, and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

• Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here:

https://fordcareers.co/GSRnon-HTHD

This position is a range of salary grades 5-8.

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

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Requisition ID : 26255