Job Information
Lithia & Driveway Internet & Sales Call Center (BDC) in DCH Montclair Acura, United States
Dealership:L0709 DCH Montclair Acura
DCH Montclair Acura
Are You Currently Working in Retail Sales or Hospitality?
Looking for Better Hours and Earning Potential?
DCH Montclair Acura is Hiring Immediately!
DCH Montclair Acura, powered by the Fortune 200 Lithia family of dealerships, is searching for talented Business Development Center Sales Representatives who can help our sales team reach their targeted goals! If you have a knack for sales and customer service and want to increase your earning potential while improving your quality of life, this is a terrific opportunity!
As a BDC Representative, you will respond to communicate with our current and prospective customers via email and phone. Ideal candidates will be polished, professional, energetic, sales-minded and customer-focused. You must be able to handle heavy call volume and possess the ability to get customers in the door while maintaining outstanding phone etiquette. Outstanding verbal and written communication skills and computer proficiency are essential skills. Dealership experience is a plus, but not required.
In this position, you will work with the department managers to maximize opportunities by assisting with customer follow up. If you are friendly, outgoing and have great organizational skills, we invite you to apply.
What will you be doing?
Outbound and inbound customer phone calls.
Respond via email and phone to Internet Leads
Determine each customer's needs by asking the correct questions
Set appointments for sales team and follow up to confirm
Ensure a positive customer experience
Introduce customers to sales team
Enter customer information into CRM
Who are we looking for?
Customer-focused, energetic and self-motivated
Dealership Sales BDC experience highly preferred
Experience in customer service, call center or retail sales
Ability to handle heavy phone volume
Persuasive- knack for sales and customer service
Strong communication skills –verbal and written
Excellent computer skills
Highly organized with attention to detail
We offer a generous, comprehensive compensation and benefits package and all the tools you will need to be successful. Our offerings include:
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-term Disability Insurance
Company-Paid Life Insurance
401(k) Retirement Plan with Employer Match
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
Opportunity for advancement
Lithia Auto Stores is an equal opportunity employer and a drug free workplace. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.
Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!