Facility:Dayton Children's - South CampusDepartment:Emergency Department - South CampusSchedule:Part timeHours:24Job Details:Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children’s Hospital financial solvency.

Department Specific Job Details:

This position would schedule patients into a variety of specialty clinics and/or testing areas, coordinate pre-access process, register at point of service and collect point of service payments due. The HUC would assist established patients in rescheduling appointments and setting up follow-up appointments as appropriate, process cancellations, working to fill openings to help clinics maintain a high fill rate. This positions collaborates with patient access staff and other departments within the hospital as well as community practitioners' offices to efficiently and courteously facilitate access to hospital services. The HUC would educate patients on location of appropriate registration area, the necessity of bringing all pertinent information regarding coverage and benefits related to their visits in addition to their financial obligations so that they arrive prepared.

PART TIME DAY SHIFT 7a-7p

Preferred:

• Registration experience

• Unit clerk experience

• Phone skills

• Interpersonal communication

Education Requirements:

High School (Required)

Certification/License Requirements:

At Dayton Children's we believe that each moment counts with our patients, families and with each other.

We are moving at a fast pace and are looking for the right talent for our team at Dayton Children's. We want people who embody our values and want to become a part of the Dayton Children's difference. If this is you, apply today!

Our values:

• Safety--We make safety our first priority.

• Compassion--We deliver compassionate, family-centered care to all we serve.

• Ownership--We are the pediatric care experts and act knowing that every patient, visitor and the hospital is our collective responsibility.

• Collaboration--We work collaboratively to care for children, their families and each other.

• Innovation--We continuously innovate to make Dayton Children's even better today and into the future.

• Equity -- We strive for an environment in which all feel welcomed, valued and fairly treated in order to reach their full potential.

Dayton Children’s is proud to be an Equal Opportunity Employer who values diversity and will not discriminate against minorities, women, protected veterans, individuals with disabilities, or on the basis of age, color, gender identity, national origin, race, religion, sex, sexual orientation or transgender status.