Eaton’s AER MSD Mission System Division is currently seeking a Sr. Business Administrator. This position will be located at our Davenport, IA facility.

The Davenport facility has approximately 900 employees and is a leader in the design, development, manufacture and delivery of Aerospace life support and safety systems components and services to the global aftermarket and OEM markets.

The Senior Business Administrator manages assigned customer accounts driving improved customer relationships. In this role, you will function as the primary point of contact for assigned business accounts for existing products and services.

The expected annual salary range for this role is $65250.0 - $95700.0 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you’ll do:

• Develop and maintain relationships with key customers at multiple levels.

• Perform basic negotiations including pricing, delivery schedule and standard order requirements.

• Collaborate with cross functional teams to drive deliverables and high-level solutions.

• Conduct scheduled business reviews (weekly, monthly, quarterly) often presenting on deliveries, mods schedule changes and recovery plans.

• Coordinate with operations to verify lead time, customer schedule needs and special requests.

• Manage LTA, MY and PO mods through the COSR review process and scheduling.

• Process returns material authorizations, credits and authorize warranty.

• Manage order backlog for accuracy.

• Manage customer portals and utilized customer software.

• RFQ, price quote and order entry of key customer orders in Sales Force and ERP.

• Provide quote support along with inputs to Small Business plans.

• Act as the ‘voice of the customer’ and encourage team behaviors that focus on adding value and delivering customer benefits.

• May act as lead or represent function on RCCA, site CI projects, customer or finance audits.

• Research AR payment issues

• Support key performance indicator metrics.

• Ensure that Environmental, Health, and Safety are included as part of their everyday activities.

• Complete other duties, as assigned.

Qualifications:

Required (Basic) Qualifications:

• Associate’s degree from an accredited institution.

• Minimum of three (3) years experience in a customer facing role.

• Minimum of two (2) years negotiating experience.

• Must be legally authorized to work in the United States without company sponsorship, now or in the future.

• This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.

• No relocation benefit is being offered for this position. Only candidates within a 70-mile radius of Davenport, IA will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation.

Preferred Qualifications:

• Bachelor’s degree from an accredited institution.

• Experience in a manufacturing environment.

• Experience with multiple types of government and commercial quotations and orders.

• Experience with Federal Acquisition Regulations (FAR).

• ERP experience.

Skills:

• Effective verbal/written and interpersonal skills.

• Basic application of financial principles, theories and concepts.

• Ability to identify, mitigate, and communicate significant business risks.

• Use and application of industry practices and standards.

• Ability to work on problems of significant scope and complexity.

• Experience coordinating and driving team efforts for projects.

• Experience driving resolution of problems both internally and externally.

• Follows standard practices and procedures in analyzing situations or data from which responses can be readily obtained.

• Ability to follow specific and detailed instructions.

• Strong interpersonal skills (communication, motivation, team working).

• Excellent time management skills, with the ability to manage multiple tasks and priorities.

• Methodical and organized.

• Analytical and highly numerate.

• Ability to work as part of a team and under own initiative.

• Commercially aware.

• Delivery focused mind-set.

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