... resolutions to customer issues • Properly escalate unresolved queries to the next level of support ... modifications or improvements • Preserve and grow knowledge of help desk procedures, products, and services ...

... personnel • Follow established call center procedures to determine the resolution of calls • Identify ... comprehensive records of all conversations in our call center database • Develop proficiency with our call ...

... Description Marketing Specialist with strong graphic design skills and 3-5+ years of relevant ... of all aspects of Marketing Communications and Strategies to assist in meeting multi-year business ...

... Manager/Supervisor to join our team in Danvers, Massachusetts. In this role, you will oversee the ... : • Manage and oversee the daily operations of the accounting department including Accounts Payable, Accounts ...

... the development and implementation of financial policies, procedures, and internal controls ... . They pride themselves on their commitment to excellence, innovation, and integrity in all aspects of ...