Description

Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud. With AWS you can requisition compute power, storage, and many other services – gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing at a staggering pace in terms of revenue, customers, people, and complexity.

Amazon Web Services (AWS) is seeking an experienced Technical Program Manager to support the growth of our Scale AWS Partner Core Solutions Architecture team. Successful technical program managers leverage their technical depth, management, and leadership capabilities to pro-actively identify and manage risks, resolve issues, and escalate where appropriate to drive a high bar. You will play an active role in building the future state of scale programs, creating technical content, training and implementation plans, along with driving cross-functional alignment with various AWS teams, partner stakeholders, and subject matter experts.

To be successful in this role, you will have have a proven track record in building and scaling successful technical programs for partners and internal stakeholders. You will have strong communication, product building, and program management skills including knowledge in business operations. You will also have experience and skills associated with building out and driving technical programs with success indicators built in, with an ability to look across corners.

As an effective programs leader, you will track key performance indicators to help support the future state of each development workstream and ensure success. You will provide frequent program status updates to stakeholders and business leaders. You will also lead communications and operational plans for the team. You will be comfortable in a fast-paced, multi-tasked, high energy environment. You will be a creative and analytical problem solver who likes diving into data, with a passion for delivering results.

ABOUT AWS:

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Sales, Marketing and Global Services (SMGS)

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Key job responsibilities

Develop and maintain AWS partner technical validation programs, delivering an excellent Partner experience and enforcing a consistent technical bar across all reviews.

Work with global Partner Solutions Architects (PSAs) in order to drive consistent mechanisms

Analyze data to identify process defects, build ongoing enablement mechanisms to drive consistency, and standardize operations across global teams.

Automate processes and lead development efforts through automation work that increases output of the program, while maintaining quality.

Create effective communications and program roadmaps that align with regional and worldwide stakeholders

Own documentation updates (internal and external), and as the primary point of contact for questions and escalations related to program operations.

Implement feedback loops to continuously iterate on programmatic/ scale mechanisms that improve upon existing systems, services, and programs

Work directly within AWS data lakes and create real-time dashboards to report on program deliverables

This role could involve up to 20% travel.

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About the team

We are open to hiring candidates to work out of one of the following locations:

Austin, TX, USA | Dallas, TX, USA | Jersey City, NJ, USA | New York City, NY, USA | Seattle, WA, USA

Basic Qualifications

• 1+years of technical program management experience in the industry

• 1+ years experience in building and driving successful enablement programs at scale

• 1+ years experience in engaging and influencing technical and business decision makers

• 1+ years experience influencing senior leadership through data driven analysis and decision making

Preferred Qualifications

• A demonstrated ability to synthesize complex concepts, formulate a clear point of view, and write concise and compelling narratives.

• AWS Associate Solutions Architect certification

• An agile, flexible builder with a “can-do” approach to managing ambiguity and a highly iterative creative process

• Proven success in working with technical teams and executive leadership in a complex environment

• Ability to apply strategic thinking and demonstrate understanding of requirements to execute

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $76,300/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.