Description

The Tax Transformation Office serves Deloitte Tax, focused on Service Delivery Transformation inclusive of people, process, and technology in order for our Tax Professionals to deliver efficient, high value, quality tax services to our clients. Tax Transformation drives improvements across the full range of Tax market offerings focused on both Tax compliance and advisory services. This is an opportunity to be part of an innovative team within Deloitte Tax that delivers value aligned with the Deloitte brand.

Responsibilities

The role requires working knowledge of professional services and the end-to-end engagement life cycle. As a Senior on the Transformation team, you will collaborate with Tax subject matter specialists, technologists, and key stakeholders. Tax transformation projects span Business Threads, inclusive of tax compliance and advisory client service delivery for Corporate, Investment Management, Operating Flowthroughs, Individuals, Estates & Trusts, and Indirect Tax services, as well as cross-thread activities such as initiating, managing and closing engagements. Responsibilities include:

• Project management

• Development and management of project workplans

• Management of scope and timely delivery of business outcomes

• Identify of risks, issues, change requests, facilitate formal decision making

• Engage with Tax professionals to understand client service pain points, assess opportunities, and deliver process improvements

• Business process analysis and modeling

• Ability to apply agile and design thinking techniques to process analysis and design

• Decompose business requirements into functional requirements

• Collaborate throughout the technology delivery lifecycle

• Conduct system testing and facilitate user testing

• Business readiness assessments

• Prepare learning materials and deliver learning

• Plan deployment

• Provide hypercare

• Support pilots

• Drive adoption through change management and communication

• Analyze feedback and developing related action plans

• Decommission legacy systems

The team

The Tax Transformation Office focuses on enhancing Deloitte Tax LLP's ability to deliver value-added and efficient Tax services to our clients. Tax Transformation consists of professionals with varying backgrounds ranging from Tax Professionals, Human Capital and Technology Consultants, and other IT professionals including QA and Support. Deloitte Tax LLP's Tax Transformation Office is responsible for collaborating with business and technology stakeholders to define standard client service delivery processes and standard delivery enablers that enable delivery of Tax services. Additionally collaborate on design, development, and deployment of technology to enable client service delivery. Members of Tax Transformation elevate Deloitte Tax Professionals, in order that they may provide higher value services to Deloitte clients, through identifying opportunities to streamline delivery, increase resource fungibility, improve ROI on technology investments, increase agility, and elevate the Deloitte and client digital experience. The team consults and executes on a wide range of projects with a strong focus on process design, deployment, and adoption, including stakeholder analysis, communications, learning and change management.

Qualifications

Required:

• Bachelor's degree in business, accounting, or information technology related field

• 3+ years of client service experience in one or more of the following tax compliance related areas: Corporate, Investment Management, Operating Flowthroughs, Individuals, Estates & Trusts, or Indirect.

• Project management

• Strong communication skills and a champion of process and technology improvements.

• Demonstrated ability to manage multiple priorities simultaneously while delivering outstanding quality and meeting established deadlines

• Process-driven thinking

• Ability to travel 25%, on average, based on project work and phase of the delivery cycle

• One of the following active accreditations obtained:

• Licensed CPA in state of practice/primary office if eligible to sit for the CPA

• If not CPA eligible:

• Licensed Attorney

• Enrolled Agent

• Technology Certifications:

• Alteryx Designer- Advanced Certification

• ASQ - American Society for Quality - Software Quality Engineer

• AWS Certified Solutions Architect

• CBAP® - Certified Business Analysis Professional

• Certified in Risk and Information Systems Controls (CRISC)

• Certified Information Systems Security Professional (CISSP)

• Certified SAFe® Advanced Scrum Master

• Certified SAFe® Agile Software Engineer

• Certified SAFe® Agilist

• Certified SAFe® Architect

• Certified SAFe® DevOps Practitioner

• Certified SAFe® Lean Portfolio Manager

• Certified SAFe® Practitioner

• Certified SAFe® Product Owner / Product Manager

• Certified SAFe® Scrum Master

• Certified Scrum Developer (CSD)

• Certified Scrum Product Owner (CSPO)

• Certified Secure Software Lifecycle Professional (CSSLP)

• Certified Secure Software Lifecycle Professional (CSSLP) - (ISC)2

• IASA's Certified IT Architect (CITA) (Level F or A)

• ISTQB (International Software Testing Qualifications Board)

• Java: Java EE Enterprise Architect 5+, Java SE 5+ Programmer, Java EE 5+ Web Component Developer

• Lifecycle Management and Advanced Functional Testing Certifications (HP)

• MCSD: Application Lifecycle Management Solutions Developer

• MCSD: SharePoint

• MCSD: Web Applications

• Microsoft Azure

• Microsoft Certified Solutions Developer (MCSD)

• Microsoft Certified Solutions Expert (MCSE)

• Microsoft MCSD Certification

• Open Group Certified Architect (Open CA)

• Open Group Certified IT Specialist (Open CITS)

• Oracle Certified Professional

• Professional Scrum Developer™ (PSD)

• Professional Scrum Product Owner™(PSCPO) - SCRUM.org

• Program Management Professional (PgMP)

• Project Management Professional (PMP)

• QAI Global Institute Certification

• SEI - Software Engineering Institute Certification

• Six Sigma (Green or Black Belt)

• UI or UX Master Certification

Preferred:

• 3+ years digital transformation experience

• Agile delivery and design thinking experience

• Business process analysis and design experience

• End-to-end technology project delivery

• Training delivery and post-production client facing support experience

• Strong focus on deployment, adoption and driving change

• Assist in the development of a tax technology strategy supporting tax compliance and provision platforms to maximize efficiencies and streamline processes

• Experience in defining delivery standards

• Agile or PMP certification

• Strong PowerPoint and Excel experience

• Working knowledge of data management and metrics

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $87,010 to $161,590

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.