Eaton’s Electrical division is currently seeking a Quality Supervisor. The supervisor drives the processes in department through the Eaton Business systems. Assist Plant Manager/Quality Manager in the development of processes to achieve a zero-incident culture, maximize output, location accuracy, financial obligations and reduce overall costs and through these improvements exceed the customer’s expectations. Making sure that the organization decision making is based on a process-oriented culture – to ensure the linkage from strategy to actions.

The expected annual salary range for this role is $80,250 - $117,700 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you’ll do:

• Provide leadership and direction to Quality Technicians in a multi shift, high volume, high order capacity in a fast-paced environment.

• Monitor attendance, productivity, and other performance standards and provide coaching and counseling to associates.

• Responsible for performance with respect to safety & the environment, quality, on-time delivery, and cost for their respective area.

• Train and mentor technicians, ensuring they are knowledgeable about quality standards and procedures.

• Oversee quality inspections for inbound and outbound shipments ensuring compliance with company standards.

• Develop and implement quality control processes and protocols.

• Investigate and resolve issues related to returned products (RMA process).

• Address and resolve customer complaints, implementing Corrective Actions to prevent future quality issues.

• Communicate findings and resolutions to relevant stakeholders.

• Maintain accurate records of quality inspections, RMA, and customer complaints.

• Prepare and present quality reports to management.

• Identify areas for improvement in Quality Control Processes.

• Understand the relationship between decision-making and profitability while ensuring compliance with financial policies and procedures inventory accuracy and control, E&O, damages, etc.,

• Exhibit Eaton’s Leadership Style while working cooperatively with all functional leaders to exceed the needs of the customer.

Basic (Required) Qualifications:

• High School Diploma with a minimum of (3) three years of experience in a leadership/manager of people role within Distribution Center/Warehouse environment or manufacturing environment.

• No relocation is offered for this position. All candidates must currently reside within 50 miles of Dallas, TX to be considered. Active-Duty Military Service members are exempt from the geographical area.

• Legally authorized to work in the United States without company sponsorship now and in the future.

Preferred Qualifications:

• Bachelor’s Degree from an accredited institution

• Knowledge of Quality Management Systems (e.g. AS9100, ISO 9001).

• Problem Solving skills, with the ability to analyze complex issues and implement effective solutions (8D, A3, 5 Why, etc).

• Minimum of 7 (seven) years of experience in a leadership/manager of people role within Distribution Center environment

• Experience with an SAP, Manhattan, or ERP system

• Previous forklift and/or order picker equipment (MHE) operation experience

• Self-motivated and able to work independently with little supervision.

• Actively support team concepts and effectively communicate with team members.

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We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here (https://www.eaton.com/content/dam/eaton/company/careers/US%20Benefits%20updated%2010.24.22.pdf) for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.