JOB SUMMARY

The Pharmacy Technician 3 leads in the technical aspects of the distribution of medications and related functions, with the ability to perform tasks independently and to maintain a specialized area of responsibility while aiding in the delivery of pharmaceutical care.

Pharmacy technician jobs in our department are distinct and very different from what you would find in a regular retail or hospital pharmacy. The technician collaborates directly with a team of embedded board-certified clinical pharmacists, pharmacist residents, and pharmacy students in our community care clinics as part of our "Pharmily" to provide direct patient care. Our community care clinics provide outpatient care to underinsured, uninsured, and impoverished patients by utilizing multidisciplinary teams and clinical personnel. The chronic disease department (nurses/community health workers), behavioral health department (social workers/students), and community navigation department (community health workers) are amongst the multidisciplinary team members.

A bilingual candidate is strongly desired, as over 80% of the patients we serve in our clinics speak Spanish.

Alongside a pharmacist, our technicians assist patients with medication affordability, education, reconciliation, adherence, and smoking cessation consultations. In addition, they also offer patients and providers formulary and pricing information as a part of our efforts on medication affordability. Prescription assistance programs (PAPs) are another important resource we use extensively because the majority of our patients are either underinsured or uninsured. We use a database to track PAPs, and some familiarity with PAPs is preferred. Technicians may be asked to assist with application processing and tracking, analyzing eligibility and enrollment, and overseeing the entire application for accuracy

Our ideal candidate will be able to work well with a wide range of individuals, be flexible when faced with change, have outstanding soft and communication skills, and naturally be able to solve problems. There will be some driving within the DFW Metroplex, therefore a valid driver's license and a trustworthy car are essential. The organization does provide mileage reimbursement for travel outside of your normal assigned work location.

ESSENTIAL FUNCTIONS OF THE ROLE

Performs the duties of a lead pharmacy technician, mastery of all pharmacy technician duties and cross training new hires.

Maintains a specialized area of responsibility while aiding in the delivery of care in areas such as Purchasing, Receiving, Auditing, Sterile and nonsterile compounding, Billing, Informatics, Medication Reconciliation, Licensing, Contracting, and Marketing.

Supports BSWQA clinical pharmacists by performing medication reconciliation and formulary research for pharmacists. Also supports BSWQA Comprehensive Care Management Team (CCM team- Registered Nurses, Social Workers, Community Health Workers, and Health Care Coordinators) by fielding medication questions, escalating all clinical questions to the pharmacists, attending CCM huddles and providing medication education topics for presentation by pharmacists or residents.

Performs advanced inventory management (i.e. ADM optimization, ADM build and rebuild).

Participates in education for pharmacy residents/students.

Completes prior authorizations (PA) for HTPN clinics (e.g. Hepatitis C medications, rifaximin, and PSCK9 inhibitors).

Completes renewal PAs for Specialty Pharmacy Fulfillment Service (SPFS) clinics, benefits verifications, obtaining financial assistance through manufacturer coupons, foundations and patient assistance programs, and medication adherence calls.

Assists in coordination and development of medication related focus measure outreach workflows and acts as contracted payers’ contact person with respect to focus measures.

Reports outreach results back to payers and department leaders.

Enhances performance on Medication Adherence Measures through patient engagement and education.

Coordinates the Drug Recall Process. Assists with special projects (workflows, training, events).

Filters/distributes at-risk lists from payers to appropriate parties.

KEY SUCCESS FACTORS

Expert understanding of Pharmacy Care modalities, terminology, pharmaceutical calculations, drug use and aseptic techniques, standards, and equipment.

Knowledge of procedures and standards for the labeling and dispensing of prescription medications.

Must be able to read, write and follow instructions and flow chart protocols.

Ability to sort, check, count, and verify numbers.

Ability to follow established safety, infection control, environmental and isolation practices and procedures at all times.

Interpersonal skills required to interact effectively with patients and staff.

General computer skills, including but not limited to using required software applications, data entry, information security, electronic medical documentation, handheld scanning and email.

BENEFITS

Our competitive benefits package includes the following

• Immediate eligibility for health and welfare benefits

• 401(k) savings plan with dollar-for-dollar match up to 5%

• Tuition Reimbursement

• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level

QUALIFICATIONS

• EDUCATION - H.S. Diploma/GED Equivalent

• EXPERIENCE - 3 Years of Experience

• CERTIFICATION/LICENSE/REGISTRATION - Pharmacy Technician (PHT), Pharmacy Intern (RPH-INT): Must have one of the following through the TX Board of Pharmacy:

• Pharmacy Tech (PHT)

• Pharmacy Intern (RPH-INT) Must also maintain PTCB/NHA certification OR possess associated skillset.

As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.