ER Ops Process Manager

Cupertino,California,United States

Corporate Functions

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. At Apple, we’re not all the same. And that’s our greatest strength. We draw on the differences in who we are, what we’ve experienced, and how we think. We believe including everyone and providing an inclusive environment is necessary to embody our values, and deliver products that serve everyone.

Key Qualifications

• Demonstrated experience leading HR / ER projects or working in an HR operational global environment

• Strong US Employment law knowledge and practice

• Process engineering skills

• Demonstrated knowledge of using People-centered technologies such as ServiceNow CRM and WorkDay to solve People processes specifically in building severance components and ER functionality

• Tableau skills

• Strong oral and written presentation skills and ability to actively listen to solve problems and influence decision making within all levels of the organization

• Adaptable and solution-oriented perspective

• You have significant experience leading HR / ER projects or working in a ER operational global environment.

• Strong US Employment law knowledge and practice

• Knowledge of People-centered technologies such as ServiceNow CRM and/or WorkDay

Description

Apple's Global ER Operational Team, an Operational function of Apple's Global Employee Relations team whose focus is serving the ER team and ensuring the policy, process, systems and tools used are best in class. We are seeking a talented process manager to lead and manage key improvements and new ways of working for the Employee Relations team globally. This role will be essential in helping us achieve operational excellence while providing our employees and partners with a world-class ER experience. This individual will be responsible for sensitive ER processes and ER data reporting and therefore data accuracy and attention to detail is paramount for this role to champion. This role will also work cross-functionally with internal partners to develop, implement and maintain programs that will support our Employee Relations team members to do the best work of their lives. Examples of these initiatives vary from creating and streamlining ER processes as well as supporting smaller regional specific projects that impact the employee experience and transform how we work in ER.

Education & Experience

Bachelor’s degree or equivalent years of experience

Additional Requirements

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $131,300.00 and $197,400.00, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about,disclose,or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

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Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .