AMR Commercial Performance Manager

Cupertino,California,United States

Corporate Functions

We’re a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work — and to each other. Because learning from the people here means we’re learning from the best. Retail Operations creates the tools and programs that empower our teams to provide, a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar for Apple and our channel partners. The Ownership Operations team helps enable customers to receive an extraordinary experience each time they engage with Apple; while optimizing sales performance. The scope of responsibilities of the team includes ownership and backstage initiatives, commercial performance, small/medium business operations, store operations field leadership, and readiness for campaigns and new product introductions. The AMR Commercial Development Manager will be responsible for analyzing the performance of Apple Retail Stores in North and South America and implement strategies to improve commercial performance.

Key Qualifications

• Minimum of 6 years experience in finance, data analysis, or equivalent role.

• Strong Excel experience required.

• Excellent partnership and relationship development skills.

• Proven ability to quantify and support conclusions with analytic data.

• Capability to develop strategies based on opportunities identified within sales trends and insights.

• Strong interpersonal skills and the ability to thrive in a highly cross-functional environment.

• Attention to detail and ability to manage complex processes comfortably.

• Ability to craft storylines and effective presentations.

• Ability to make decisions in a timely manner, sometimes with incomplete information and under tight time constraints.

• Demonstrates Apple's values of inclusion and diversity in daily activities.

Description

You will join a team tasked with enabling comprehensive commercial performance and opportunity reporting views across all Apple Stores' commercial levers, including hero product, AppleCare, accessory ownership, trade in penetration, and monthly payments utilization. The position will work with a large number of cross functional teams in Global Retail Support as well as Senior Apple Stores field leaders. KEY JOB RESPONSIBILITIES INCLUDE: - Building time sensitive, critical Retail commercial sales performance and important metric reports. - Analyzing performance trends across key commercial programs and synthesizing trends into insights and actions. - Partnering with the broader AMR Ownership Operations team to develop strategies to improve performance. - Support executive-facing presentations and business reviews for the Retail Leadership Team (RLT) and Apple’s Executive Team. - Maintain key cross-functional partnerships – e.g. Retail Analytics, Retail Finance, WW Product Marketing Finance, Sales Finance, and Channel Sales teams. - Contributes to an inclusive environment through respecting each others’ differences and having the curiosity to learn.

Education & Experience

BA preferred. MBA a plus

Additional Requirements

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $105,200.00 and $197,400.00, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

Apple will not discriminate or retaliate against applicants who inquire about,disclose,or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco,review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .