At Allstate, great things happen when our people work together to protect families and their belongings from lifes uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job DescriptionThe Chat Sales Agent establishes new customer relationships via the Chat platform and serves as a trusted advisor by identifying customer needs and matching them with appropriate Allstate coverages and products and/or referring them to Allstate partners. Chat agents quote and issue auto, motorcycle, renters, homeowners, condo, boat insurance policies.Key ResponsibilitiesTakes reactive and proactive chats to gather information and close sales on property and casualty insuranceProactively identifies the need for and offers additional insurance products and services offered by Allstate and/or Allstate business partners to help us build and retain a profitable, multi-line portfolioBuilds and deepens customer relationships by providing empathetic, efficient, and responsive service that reflects our brand and our cultureAssists new customers with navigating Allstate.com to complete the sales process both online and offline to ensure a successful on-boarding experience with our organization (i.e., proper post bind expectations regarding required trailing documents)Efficiently uses resources to accurately issue policies in compliance with underwriting and state mandated requirementsThrives in an environment of change and is committed to professional developmentAchieves performance sales targets, productivity, and quality standards. Education High School Diploma or GED (Preferred)License Property and Casualty License (Preferred)Experience 1-2 years experience (Preferred)Supervisory Responsibilities This job does not have supervisory duties.Education and Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. SkillsCompensationCompensation offered for this role is $18.03 - 29.39 per hour and is based on experience and qualifications.The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.Joining our team isnt just a job its an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. Youll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, weve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.Good Hands. Greater Together.