United States, Culver City, CA, DX

Business Analyst - E-Commerce

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of 47.000 pioneers around the globe. The teams in our corporate functions enable the best in our dynamic businesses and in our people to maximize our company’s potential. With our leading brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

Dare to make an impact?

YOUR ROLE

• Act as the local SPOC for the eCommerce product in North America, gathering and prioritizing feedback from regional stakeholders (eCommerce, sales, marketing, etc.).

• Collaborate with the Global Product Owner to align local priorities with global strategy and advocate for NA-specific features.

• Leverage eCommerce knowledge to drive the development of product features that enhance customer experience and optimize online shopping.

• Define, document, and manage regional product features, ensuring they are development-ready and align with business goals.

• Engage with stakeholders to translate their needs into technical requirements and manage their expectations throughout the product lifecycle.

• Identify and mitigate risks related to the technical implementation of eCommerce features.

• Oversee and participate in regional user acceptance testing, ensuring successful validation and release of regional product features.

• Provide training and create localized documentation to ensure local teams are equipped to use the latest eCommerce features.

YOUR SKILLS

• Bachelor’s degree in Business Marketing, Computer Science, or related field, or equivalent work experience

• 3+ years relevant work experience working in agile software development

• 2+ years relevant work experience in eCommerce

• Technical Proficiency: Strong understanding of eCommerce platforms, web technologies, APIs, and software development lifecycle (SDLC) methodologies.

• Agile Methodology Expertise: Hands-on experience with Agile frameworks, including Scrum, and the ability to work within cross-functional Agile teams.

• Analytical Thinking: Strong problem-solving skills, with the ability to analyze data, derive insights, and make informed decisions.

• Effective Communication: Excellent communication skills, both verbal and written, to effectively convey technical concepts to non-technical stakeholders and vice versa.

• Customer-Centric Mindset: Deep understanding of user experience principles and the ability to prioritize features that enhance customer satisfaction and engagement.

• Deadline and Scope Management: Understanding of deadlines, constraints, and scope of delivery, with experience working with business partners to balance these effectively, set expectations, and manage risks proactively.

• Preferred experience in implementing and managing B2B eCommerce platforms, including integration with ERP systems, handling complex product catalogs, promotional pricing, and custom API development to support customer-specific features and workflows.

• Preferred previous experience working in the beauty or cosmetics industry, with an understanding of industry-specific trends, consumer behavior, and market dynamics.

The salary for this role is $95,000.00 - $120,000.00. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral. At Henkel's request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully-executed agreement with Henkel must be in place and current.

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity and expression, and other legally protected characteristics. We welcome all applications.

JOB ID: 24071813

Contract & Job type: Regular - Full Time

Contact information for application-related questions: talent.acquisition@henkel.com

Please do not use this email address for sending your application or CV. To apply, please click on the "Apply Now" button below. Applications sent via e-mail will not be accepted.