Protects the assets of the casino as directed. Protects casino guests and employees as directed. Responds promptly to requests for emergency or security assistance. Consistently and diplomatically maintains good public relations with casino guests and employees.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Within the realm of the responsibility of the job, maintains a clean and safe work environment. Performs duties in compliance with safety procedures, which includes use of safety equipment. Incumbents are responsible for following safety procedures, identifying unsafe practices or conditions and informing their supervisor or the Safety Committee of unsafe conditions, as directed.

Follows established security protocols to ensure casino work environments are safe. Receives technical direction and guidance from Security/Lead.

Investigates incidents by asking questions, taking and analyzing statements, secures and reports evidence, as directed and, makes an accurate record of all investigations.

Incumbents may provide emergency First Aid and/or CPR, only when properly trained and certified, and only when needed to provide for the safety of casino guests and employees.

Escorts transfer of money/assets throughout the casino when required. Assist by lifting or carrying money/assets for fills or cage transfers to designated locations.

Patrols casino parking lots, as directed, including customer vehicles, shuttles and charter buses to ensure the safety and security of guests and employees and for compliance with casino security policies and procedures.

Monitors casino for potential problems occurring with excessive alcohol consumption and/or unacceptable behavior, and acts to remedy situations.

Assists other departments as needed.

Reports violations to casino security policies and procedures, as directed.

Maintains alertness for performance of all responsibilities, and prior to taking action, exercises caution and evaluates circumstances for appropriate security or safety response. Keeps supervisor informed of any concerns. Verifies customers are 21+ years of age and stamps hand.

Responds to and controls emergency situations, and acts to minimize risk to casino guests and employees.

Performs other duties, including special projects, as needed and directed.

Performs responsibilities in compliance with the Colorado Limited Gaming Act, Internal Control Minimum Procedures, internal policies and procedures, and Colorado Limited Gaming Regulations.

Preferred Experience: Demonstrated experience in security operations, preferably within a gaming environment. Demonstrated effective and diplomatic customer service and communication skills, including contact with employees, customers, and law enforcement. Experience handling difficult customer relations and/or incidents. Demonstrated experience in crowd control. Demonstrated knowledge and hands-on application of self-defense skills.

Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical, dental, vision, life, disability, FSA, 401k retirement plan which includes a matching contribution after one (1) year of service, a generous paid time off program, paid transportation from Colorado Springs, Woodland Park and Pueblo, free local gym membership, tuition reimbursement, fabulous resort perks and more.