-
Splunk
-
San Jose,
Costa Rica
...
service levels, usage metrics and customer environment performance.
Deliver customer onboarding ... mentorship, planning, and recommendations for a customer’s overall technical health.
Supervise the
...
-
Splunk
-
San Jose,
Costa Rica
...
development team(s).
Demonstrated hands on customer service experience supporting US Fortune 100 ... technical assistance, fix and resolve customer problems, collaborate with engineering on various product
...
-
Splunk
-
San Jose,
Costa Rica
...
. This is a very dynamic role where you will provide technical expertise and excellent customer ... .
What you'll get to do
Provide outstanding service and technical support to Splunk customers
...
-
Splunk
-
San Jose,
Costa Rica
...
availability and performance of Splunk for our cloud customers 24/7. As the authority on our customer’s ... on complex tasks
Use the internal tools to restore normal service operations as quickly as
...
-
Splunk
-
San Jose,
Costa Rica
...
Team is responsible for the intake of customer Incident and escalation requests, assessing the nature ... restore service. As an RRT Manager, you are responsible for overseeing the Incident and Escalation
...
-
Splunk
-
San Jose,
Costa Rica
...
, blending SRE, Systems Engineering and Service Engineering disciplines, across functional global teams. Come ... capable and dedicated peers, all the way from engineering to product management and customer support
...
-
Splunk
-
San Jose,
Costa Rica
...
Splunk: Join us if you're enthusiastic about serverless technology and committed to customer ... data, and a curiosity about problem-solving come together. Dive into crafting impactful customer demo
...
