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Copper Mountain Resort Central Reservations Agent in Copper Mountain, Colorado

To be considered for this position, please submit an online application.

Job Title: Central Reservations Agent

Job Status: Seasonal

Compensation and Benefits: -Compensation: Proposed hiring rate of $18.50 to $20.40+, actual pay will be adjusted based on experience. Commission will be in addition to hourly wages, details provided during the interview. - Commissions are paid out within 30 days following the period in which sales were consumed. -Benefits: This is a seasonal position eligible for season pass for employees/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.

Job Summary:

Central Reservations is a fun and exciting way to join the ski industry and the Copper family. It is often the starting place for advancement in the resort and sales industry. Opportunities for a year-round position may be available, based on performance. Central Reservations is an upbeat energetic environment that provides opportunities to earn while still getting to play in the mountains. Enjoy a slope-side office environment while enjoying the perks of your complimentary Copper season pass. The Summer Reservations Agent should be eager to learn, experience and sell all that Copper and the surrounding areas have to offer.

The Summer Reservations Agent should be enthusiastic about working in a fast-paced sales and customer service environment. The Agent sells in an inbound call center environment, earning a base wage plus commission. Strategic outbound sales and guest service calls are required. The role of the Summer Reservations Agent is to book resort services & lodging accommodations for our guests. The Summer Reservations Agent will attend comprehensive training to obtain a solid knowledge base of Copper Mountain's resort services products. Lodging accommodations include several unit types on a short term rental program including hotel rooms, condominiums and vacation homes. The responsibility of the Summer Reservations Agent is to match guest needs with the appropriate products, while setting clear and accurate expectations and ensuring reservations are free from error. The Agent is responsible for offering all available products such as ground transportation, pass products, summer activities, and other products as needed.

Excellent communication, attention to detail, customer service & sales skills, teamwork, and ability to work in an office environment are a must. This position requires the ability to have a flexible schedule, including weekends & holidays, and requires the ability to use multiple software applications at a time. Intermediate to advanced computer skills are necessary for all qualified candidates. Product, resort, sales, service, and system application training will be provided to all hired employees. Enjoy an incentive-based structure with exciting rewards for top sales and accuracy, as well as the ability to earn sales commissions! Experience friendly competition within the work environment and be enthusiastic about our exciting

Seasonal employees will begin their employment at Copper Mountain's summer opening date and conclude at the summer closing date. Dependent on the employee's performance and desire to stay longer, the employee may be considered for a year-round position.

Basic Requirements:

Applicant must be able to speak and pronounce the English language, free from error, on a consistent basis. Must be able to sit for long periods of time. Must be able to lift and carry items up to 50 lbs.

POWDR-Copper Mountain, LLC is an equal opportunity employer and that race/color/religion/sex/sexual orientation/gender identity/national origin/disability/protected veterans or any other applicable status protected by state or local law, are not taken into account in any employment decision. We offer competitive benefits, employee housing, and a unique ork atmosphere. All of our job opportunities are located at Copper Mountain Resort in Summit County, Colorado. 90 miles west of Denver, we are situated in the heart of Colorado's playground. All candidates must fill out an application to be considered for employment. This will be posted for a minimum of 3 days or until the position is filled.

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