Ford Technologies is currently hiring for a Full - Time Contract Billing Specialist

Ford Office Technologies mission is helping businesses thrive by delivering cutting edge office technology, solutions, and unparalleled customer experiences. We are seeking a motivated and ambitious individual to play a crucial role in supporting our accounting team.

As a Contract Billing Specialist, you will play a crucial role in ensuring accurate and timely billing processes for the organization's contractual agreements. You will be responsible for interpreting contractual terms, generating invoices, and managing billing discrepancies.

Job Responsibilities:

• Answer customer calls for billing and account inquiries. 
• Set-up customer contracts.
• Create invoices.
• Accept payments.
• Process credits.
• Manage the status of accounts and balances. 
• Set-up billing profiles for new customers and/or changes to existing customers.
• Process day to day billing files/invoices within strict deadlines.
• Perform audits of client invoices and account set up with detailed billing components to ensure accuracy as compared to client contracts. 
• Calculate billing adjustments (credit/debit memos) utilizing billing software.
• Direct communication with customers regarding billing distribution and frequency. 
• Committed to providing excellent customer service.

Requirements

The ideal candidate enjoys working in a fast-paced goal-oriented team environment. Must possess a strong attention to detail, excellent communication skills, and a solid understanding of contract terms and billing procedures.   

• Minimum 4 years of experience as a Billing Specialist or in a similar role. 
• Must possess billing and contract set-up experience.
• Ability to deliver outstanding customer service.
• Knowledge of billing procedures and collection techniques.
• Proficient in MS Office and Excel.
• Exceptional written and verbal communication skills.
• Self-motivated.
• Ability to work independently, set priorities, manage multiple responsibilities, and meet deadlines with a strong sense of urgency.
• High level of integrity and work ethic.

Strong attention to detail.

The work location will either be our Connellsville, Monroeville or Pittsburgh offices