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Highmark Health
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Hartford, Connecticut
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support to a broad spectrum of internal customer areas and external business partners.
Mentor ... presentation of findings to internal and external audiences, customer managers, clinical staff, compliance
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Highmark Health
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Hartford, Connecticut
...
and corrective action plans; Verify delivery of customer needs, and Ensure quality delivery. The ... completing analysis of the results tying back to customer impacts.
Ensure compliance for required
...
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Highmark Health
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Hartford, Connecticut
...
, customer-centric digital solutions to be delivered in a retail environment. Reviews and analyzes media ... business objectives and the broader customer experience.
Work closely with customers, stakeholders
...
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Highmark Health
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Hartford, Connecticut
...
, employees may have access to covered information, cardholder data, or other confidential customer
...
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Highmark Health
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Hartford, Connecticut
...
the Program.
Develop and maintain positive customer relationships. Deliver presentations of ...
SKILLS
Experience with customer relationship management
Presentation skills
...
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Highmark Health
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Hartford, Connecticut
...
responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
...
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Highmark Health
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Hartford, Connecticut
...
information, cardholder data, or other confidential customer information that must be protected at all times
...
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Highmark Health
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Hartford, Connecticut
...
departments. This includes leveraging cutting-edge customer experience platforms, implementing robust data ... customer engagement, streamline marketing processes, and deliver measurable business outcomes. This role
...
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Highmark Health
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Hartford, Connecticut
...
to covered information, cardholder data, or other confidential customer information that must be
...
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Highmark Health
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Hartford, Connecticut
...
and Intermediate staff. Responsible for customer relationship management.
**ESSENTIAL ... information, cardholder data, or other confidential customer information that must be protected at all times
...
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Highmark Health
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Hartford, Connecticut
...
and corrective action plans; Verify delivery of customer needs, and Ensure quality delivery. The ... completing analysis of the results tying back to customer impacts.
Ensure compliance for required
...
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Highmark Health
-
Hartford, Connecticut
...
the Program.
Develop and maintain positive customer relationships. Deliver presentations of ...
SKILLS
Experience with customer relationship management
Presentation skills
...
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Highmark Health
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Hartford, Connecticut
...
leaders who enables teams to deliver the highest business value to their customer as effectively and ... information, cardholder data, or other confidential customer information that must be protected at all times
...
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Highmark Health
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Hartford, Connecticut
...
'Data Engineering & Self-Service Products' team involves architecting and engineering analytic data ... responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
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Highmark Health
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Hartford, Connecticut
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to covered information, cardholder data, or other confidential customer information that must be
...
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Highmark Health
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Hartford, Connecticut
...
processes, yet also inquisitive and customer experience-oriented.
EDUCATION
**Required ... to covered information, cardholder data, or other confidential customer information that must be
...
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Highmark Health
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Hartford, Connecticut
...
needed, to maintain the viability of the Program.
Develop and maintain positive customer ... **
None
Preferred
None
SKILLS
Experience with customer
...
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Highmark Health
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Hartford, Connecticut
...
responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
...
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Highmark Health
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Hartford, Connecticut
...
to covered information, cardholder data, or other confidential customer information that must be
...
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Highmark Health
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Hartford, Connecticut
...
responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
...
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Highmark Health
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Hartford, Connecticut
...
. Developers analyze, design, code, test and implement systematic solutions to meet customer requirements that ... applications that meet the service levels, system availability, performance and quality levels required by
...
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Highmark Health
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Hartford, Connecticut
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range of operational settings in the health insurance industry (e.g., customer service, claims, business ... customer experience initiative. Actively support and roll out technology initiatives aimed at improving the
...
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Highmark Health
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Hartford, Connecticut
...
the attributes required to perform the job through demonstrated service, education or training ... information, cardholder data, or other confidential customer information that must be protected at all times
...
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Highmark Health
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Hartford, Connecticut
...
customer and clinician-centric lens and advocates for a combined customer and clinician view in all ... responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
...
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Highmark Health
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Hartford, Connecticut
...
the Program.
Develop and maintain positive customer relationships. Deliver presentations of ...
SKILLS
Experience with customer relationship management
Presentation skills
...
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Highmark Health
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Hartford, Connecticut
...
areas. Functions as the business owner for all customer implementation and maintenance for all group and ... technology support. Accountable for high quality customer satisfaction and outcomes across multiple health
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Highmark Health
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Hartford, Connecticut
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in researching, identifying and internally marketing enabling technologies based on customer ... , service quality and systems management requirements.
Assists in using appropriate tools, including
...
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Highmark Health
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Hartford, Connecticut
...
complex projects (cross functional, with potential regulatory risk exposure, customer service & financial ... regulatory risk exposure, customer service & financial impacts). Develops policies & procedures in support
...
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Highmark Health
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Hartford, Connecticut
...
, performing the full range of customer service duties and responsibilities, as assigned.
Strives to ... .
Works independently of support from a senior customer service representative, frequently utilizing the
...
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Highmark Health
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Hartford, Connecticut
...
responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
...
