Kelly's customer, a leading provider of the highest quality, authentic, artisan baked goods, is looking for a Logistics & Order Management Specialist to experience to facilitate the completion of customer orders both on time and in full by ensuring all customer orders are accurately entered into both planning spreadsheets and the ERP system, creating shipping documents, tracking orders, reporting KPI’s and supporting our broker network, our sales team, demand planning, coordination of logistics, production, and shipping.

RESPONSIBILITIES:

• Retrieving and timely processing of orders through e-mail, SPS and customer portals.

• Entering orders into the system validating accurate lead times, product offerings, pricing, shipping addresses, shipping dates and customer requested delivery dates.

• Coordinating freight services with our logistics provider.

• Providing support cross-functionally with Proof of Delivery (POD) documentation and other supporting information to facilitate timely and correct billing and dispute resolution.

• Preparing pick list, dispatch notices, BOLs and Customs Documents for the shipping department and carriers.

• Escalating issues to production, procurement, and customer account managers in a timely manner.

• Monitoring Key Performance Indicators, reporting progress monthly and making corrections to process as required to achieve and maintain established standards.

• Maintaining current and accurate logs and records of all activities.

• Cross-training within the supply chain department to act as backup and support for procurement and demand planning.

REQUIREMENTS:

• Minimum 2 years of experience in Customer Service and Order Entry in a fast paced (high volume) environment.

• Outstanding communication skills (English - both written and verbal).

• Excellent data entry skills with emphasis on accuracy and proficiency using Excel, Word, Outlook, and other Windows based programs.

• Working knowledge of ERP systems (preferably Syspro).

• Strong relevant education in business or sales. · High capacity to multi-task with strong organizational skills and a desire to deliver results.

• Customer service orientation.

• Finance/accounting background is an asset

PERKS:

• Work Monday to Friday, 8:30am – 5:00pm

• Temp to Permanent position - Starting ranges from $24.00 - $3100 per hour.

• Start working immediately with a dynamic organization

Why Kelly®?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined.

About Kelly®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

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Kelly Services (Canada) Ltd., is committed to providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly ® .

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.