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Link Solutions Inc
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Edgewood, Maryland
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right candidate).
Minimum One (1+) years or more of IT/Help Desk or customer service directly ... that are required of the employee for this job.
Shift:
Service Desk coverage consists of
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SAIC
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NORFOLK, Virginia
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, mainframe applications, and hardware.
Handles problems that the first-tier help desk support is unable ... help support the US Army Corps of Engineers RITS Program.
**Normal work hours are Monday through
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Hyperion Biotechnology, Inc.
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Fort Knox, Kentucky
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. Work involves providing immediate help desk support to users.
Responsibilities/Tasks ... .
Documents incidents using help desk systems or tools.
Escalates problems to appropriate levels
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CACI International
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Stennis Space Center, Mississippi
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Remedy Help Desk
Experience managing users-facing projects to completion
Experience
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CGI Technologies and Solutions, Inc.
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Kittery, Maine
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reports on help desk incidents, license assignment, Active/Disabled accounts, and metrics of interest ... Skills:
• Ability to report metrics such as: Help Desk Incidents, License Assignments, Active
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