Job Description

This retail company is seeking a Help Desk Specialist to join their help desk team! The company is seeking an energetic individual with great communication and customer service skills. This individual will be taking on desktop administration responsibilities, primarily supporting the end users. This position is on-site in Commerce, CA, and is a non-exempt role. There will be required weekend shifts at least once a month (remote). The salary budget for this position is $50,000 - $52,000.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

1+ years of experience in a technical support role

  General knowledge of desktop and mobile support

  Great customer service skills

  Strong team collaboration skills Expereince in Windows, ServiceNow, SAP ERP, and/or POS systems

  Retail industry experience null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.