JOB REQUIREMENTS: Apply Description For over a century, American Packaging Corporation (APC) has been a leading flexible packaging converter for customers throughout North America. We nurture our employees by providing competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs. These are just a few reasons why we were named a \"Best of the Best\" in the Best Workplaces in the Americas awards for 12 years in a row. APC\'s longstanding success is fueled from the inside out, and we consistently seek to improve our internal operations to propel that success into the future. SUMMARY: Directs and coordinates business commercialization activities for American Packaging Corporation ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Manage Scale-Up/Commercialization functions. Establish and participate in all necessary conference calls and meetings pertaining to commercialization of new business. Manage business commercialization issues, including but not limited to: customer service, logistics, graphics, customer and internal specs, HR & delivery date improvement and demand planning/forecasting. Assist in managing customer complaint resolution/collection issues. Understand and analyze business success/effectiveness of pre-commercialization trial program. Understand job/production costs to drive sound business decisions. Investigate all customer related inquires. Expedite information to customer, sales representative, and/or manufacturing including, but not limited to: HR date communication, graphics availability, price quotations, samples, or any other pertinent information necessary in commercializing new business. Identify and implement systems/processes that provide best business practices as it relates to customer order entry, order pricing, inventory reporting, technical specifications and graphics specifications. Work with Production Control to resolve scheduling and raw material issues to ensure customer satisfaction as it relates to on time and complete delivery. Correspond with company sales force and field technical service group as needed to address customer support issues. Contact other departments, locations and resources (within the organization and external) to obtain and provide information. Assist in generation of account specific reports including but not limited to inventory of finished goods, raw materials, order status as needed and any other reports per customer needs and requested. If applicable, establish and maintain Vendor Managed Inventory programs through weekly reporting to customer. Provides input in hiring decisions and assist the Customer Service Manager with training for the Customer Service Representatives. Solve problems, analyze... For full info follow application link. Allqualifiedapplicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/093C80B4A2D74C8B