Account Executive Job Locations US-OH Position Type Regular Full-Time Requisition ID 2023-5547 Category Sales C1 Company Overview LOCATION IS OHIO, KENTUCKY ConvergeOne: 1 Contact, 1 Connection, 1 Choice ConvergeOne is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best. So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice -- your #1 choice -- is ConvergeOne. Charged By Greatness video: https://youtu.be/oX-OVtcfDqU Overview Summary The Account Executive is responsible for selling all products and services offered in the ConvergeOne portfolio. This position must meet their assigned targets consistently while searching for growth opportunities with existing customers and new logos. This is accomplished by managing and developing customer relationships. Responsibilities Essential Functions Provides sales consultation, design, support, and management of customer activity involving but not limited to the collaboration, enterprise networking, data solutions and security products and services with primary focus in designated region Establishes, maintains, and develops business with customers and potential customers in the assigned business sectors to enhance the potential for meeting the objectives of maximum profitability and growth through effective sales and services Analyzes customer/competition situations, customer's business issues and interests, and generates a strategy that achieves business objectives Maintains accurate sales forecasting capability and an active reporting procedure in accordance with C1's standards Develops, implements, and executes a Business Plan that is consistent with short-range and long-range company objectives and assigned targets Conducts C-level business discussions Develops and maintains technical competency in all products offered including all solutions from represented manufactures as well as professional services offered by ConvergeOne Develops relationships (with existing as well as potential customers) that enables business growth to achieve assigned targets Expedites the resolution of customer escalations/complaints Stays well informed on industry changes, participates where possible in organizations directly involved with C1's prime markets, and continually works to improve sales techniques and sales knowledge Fosters strong working relationships with supporting teams such as; sales support, marketing, services, purchasing/inventory to reach assigned targets Keeps advised on company policies, procedures, and objectives, clarifying them with manager when and if questions arise, and is always prepared to accurately discuss these policies with customers Engages and manages an end-to-end sales cycle (work with multiple cross-functional teams) Sells with a heavy emphasis on solutions offered by C1 that are consistent with assigned targets Consults innovatively, to offer customer solutions with technical acumen Facilitates new solutions to customers by being a disrupter - can go wider in existing account, innovative, can make the customer look at solutions in a new way Understands and identifies customer needs and is a vertical expert (e.g., Public Sector, Healthcare, etc.) Identifies key pain points within customer base and knows how to solve them (overcome objections)