In this role you will support and influence Marketing Transformation initiatives while working closely with business partners to provide process improvement leadership.

Job Summary

As a Process Engineering Vice President on the Marketing Operations team, you will have the opportunity to influence strategic programs and transformation initiatives across the Marketing organization. Working closely with our business partners, you will play a pivotal role in providing process improvement leadership. You will have strong process improvement expertise, be self-motivated, self-directed, thrive in a fast-paced environment where collaboration and strategic thinking are essential.

Job responsibilities

• Lead and collaborate with cross-functional partners to optimize the end-to-end value chain

• Employ process improvement methodologies, supporting strategic programs that impact Marketing

• Analyze data, apply a range of analytical tools, synthesize insights, and support the development of strategic solutions

• Influence, design, and develop tactical process improvement plans. Lead workstreams and team members

• Demonstrate ability to effectively manage multiple initiatives to completion under concurrent, rigorous deadlines in a fast-paced, dynamic environment.

• Provide strategic, clear, and regular updates and advice to senior leadership regarding status, observations, and key challenges

• Ensure quality and timeliness of deliverables

• Support effective change management within multiple organizations to achieve standardized processes, procedures and controls while developing associated objectives, reporting and metrics to measure and communicate success

Required qualifications, capabilities, and skills

• 8+ years of experience in process improvement. Experience in using process improvement and process re-engineering frameworks like Lean and/or Six Sigma

• Flexibility to work effectively with stakeholders and colleagues at all levels

• Experienced presenter with strong oral and written communication skills

• Avid-learner who is genuinely curious and committed to developing new skills. Self-motivated and executes deliverables with speed and precision

• Expert on Microsoft Visio, PowerPoint and Excel

Preferred qualifications, capabilities, and skills

• Ability to work well in a fast-growing environment with the ability to deliver on time

• Strong expertise to handle multiple demands with a sense of urgency and drive

• Highly structured mindset coupled with strong problem solving and analytical aptitude

• Exceptional interpersonal and collaboration skills within a team environment

** We are back in the office in a hybrid model, we will not consider 100% remote work, you must be able to come into the office in the location listed at least 3 days per week.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans