Key Account Manager - (Ohio) - 2406199499W

Description

Johnson and Johnson is currently seeking a Key Account Manager to join our team in Cleveland or Columbus, OH.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

Johnson & Johnson Family of Companies are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

The Key Account Manager (KAM) is responsible for implementing and executing Biosense Webster commercial strategies at Key Accounts. The KAM role has direct supervisory responsibilities for 4 to 6 Clinical Account Specialists (CAS). The selected candidate will manage sales, as well as clinical personnel and activities to maximize profitable sales growth, and key thought leader relationships, in a rapidly growing marketplace.

• The Key Account Manager will manage key performance indicators including net revenues and new product introduction in key hospitals in the US.

• Develop working relationships with all stakeholders in Key Accounts including health care providers, staff, lab directors, administrative leaders, etc and develop relationships with key BWI internal stake holders in order to use a broad range to drive business.

• Provide expert clinical product and technical assistance and training to physicians and EP Lab Staff on the effective use of BWI’s catheter products and systems (e.g., The CARTO® System and appropriate software modules including CARTOMERGE™, CARTOSOUND™and the Stockert RF generator) during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals.

• Educate customers on all BWI products to optimize effective usage by providing technical and clinical information and in-service trainings. Shares best practices to increase value for customers.

• Provides current BWI products’ instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information.

• This individual will develop relationships with key BWI internal stake holders in order to use a broad range of tool to drive business and involve Key Accounts with Marketing and other programs.

• This individual will develop relationships with other BWI Marketing and Services groups in order to solve problems and address Key Account complaints by connecting the customer to the proper internal resource.

• This individual will be responsible for market knowledge of competitors, programs, customer trends and ensure the accounts are maintained by following ethical and legal business. practices.

• Drive top line sales results in line with business plan including defining and managing the monthly and annual sales objectives for all of the clinical personnel.

• Meet and exceed sales targets for the assigned Key Account business unit.

• Provide accurate sales forecasts and develops and executes tactical sales plans including quotas and account objectives.

• Partner with Area Director to develop appropriate commercial strategies to maximize business outcomes.

• Coach and manage (directly) the performance of the Clinical Account Specialists.

• Oversees the appropriate use of, and customer interaction, of per diem clinical support.

• Implement company’s commercial, field training and product and services marketing strategies and tactics through the organization under their responsibility.

• Recruit, develop and retain talent in the Key Account business unit (e.g., selection, performance management, succession planning, development planning, retention planning, etc.).

• Responsible for assessment of clinical, technical, and commercial skills of their Key Account team.

• Responsible for developing strong customer relationships within the specific accounts with key clinical and commercial stakeholders.

• Execute organizational development and change.

• Create positive change and create an environment of team engagement and motivation.

• Responsible for communicating business related issues or opportunities to next management level

• Responsible for ensuring subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition.

• Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures

• Performs other duties assigned as needed

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.

We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

At Johnson & Johnson, we all belong.

Qualifications

• Bachelor’s degree required.

• Advance degree (e.g., MBA) preferred

• Minimum of 5 years of professional work experience required.

• Minimum of 3 years of Sales or Marketing experience in the US medical device industry preferred OR 2 years prior Sales Management experience in the healthcare industry preferred or 2 years as a BWI Clinical Education Manager.

• Experience as a Field trainer or project leadership required.

• Minimum of 2 years of business experience in the Cardiac Electrophysiology or Cardiovascular industry preferred.

• Prior management experience preferred.

• Preference for candidates currently living in the Region.

Primary Location NA-US-Ohio-Cleveland

Other Locations NA-US-Ohio-Columbus

Organization Biosense Webster Inc. (6010)

Travel Yes, 75 % of the Time

Job Function Capital Sales -- MedTech (Commission)

Req ID: 2406199499W