We Are: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities. Visit us at www.accenture.com.

Practice Focus:Accenture is focused on assisting our Health clients to migrate and run their EMR in the Cloud. We are searching for a talented and experienced Epic Client System Administrator (ECSA) to join us and participate in the day-to-day support and maintenance of the Epic EMR.

You Are: The Epic Client Systems Administrator (ECSA) will be responsible for ongoing maintenance of Epic Client Systems components in a live/existing Epic instance.

The Work:The Epic Client Systems Engineer will focus on managing and maintaining the Epic Windows Server infrastructure using Kuiper, and System Pulse.

• Provide management and support for technical perspective of the Interconnect, Hyperspace, EPS, Web BLOB, Hyperspace Web, BCA, MyChart, Carelink/Healthy Planet, Haiku, Rover, Care Everywhere, Home Health, Kuiper, and System Pulse services

• Participate in routine update and upgrade of Epic system for ECSA components

• Support of other Epic Windows based applications

• Create and maintain knowledge base documentation

• Adhere to standard IT support processes to provide round-the-clock support of Epic Client Systems components, including on-call rotation

• Collaborate with other functional teams on maintenance and new implementation of third party products

• Maintain, troubleshoot, research, install, and document infrastructure needs

• Peer development of team members

• Assists in the testing of all production services and their supporting systems for redundancy, resilience, and failover to ensure up-time standards and Service Level Agreement (SLA) are fully achieved

• Develop, test and maintain disaster recovery technologies and procedures.

• Capability to work independently and self-motivate

• Additionally, the ECSA should have a strong understanding of Citrix VDI, Cisco UCS Architecture, EMC Storage Arrays and layer 2 and layer 3 concepts.

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

Here is what you need:

• Minimum of 2 years experience in Healthcare IT in an Epic Client Systems Administrator role

• At least one of the following certifications: Epic Client Systems Administrator: Hyperspace and Epic Client Systems Administration: Hyperspace Web, Interconnect, and System Pulse, Epic Client Systems Administrator: BLOB, Business Continuity Access, and Printing, Epic Client Systems Administrator: Care Everywhere, Epic Client Systems Administrator: MyChart

• Bachelor’s Degree or equivalent (12 years) work experience (If an, associate degree with 6 years of work experience)

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Maryland, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here. (https://www.accenture.com/us-en/careers/local/total-rewards)

Role Location Annual Salary Range

California $73,000 to $192,600

Colorado $73,000 to $166,400

District of Columbia $77,700 to $177,200

New York $67,600 to $192,600

Maryland $67,600 to $154,100

Washington $77,700 to $177,200

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We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce)

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For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document/Annual-Policy-Statement-Regarding-EEO-2023-Applicant.pdf#zoom=50) .

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email (https://www.accenture.com/us-en/about/contact-us) or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.